TSLA348.950-13.91%
GM86.980-0.95%
F13.920-0.49%
RIVN16.600-0.37%
CYD38.750-1.13%
HMC32.590-0.78%
TM193.810-3.54%
CVNA72.3102.405%
PAG218.0701.2%
LAD368.550-2.18%
AN195.130-4.36%
GPI259.380-2.47%
ABG210.860-3.95%
SAH75.320-2.13%
TSLA348.950-13.91%
GM86.980-0.95%
F13.920-0.49%
RIVN16.600-0.37%
CYD38.750-1.13%
HMC32.590-0.78%
TM193.810-3.54%
CVNA72.3102.405%
PAG218.0701.2%
LAD368.550-2.18%
AN195.130-4.36%
GPI259.380-2.47%
ABG210.860-3.95%
SAH75.320-2.13%
TSLA348.950-13.91%
GM86.980-0.95%
F13.920-0.49%
RIVN16.600-0.37%
CYD38.750-1.13%
HMC32.590-0.78%
TM193.810-3.54%
CVNA72.3102.405%
PAG218.0701.2%
LAD368.550-2.18%
AN195.130-4.36%
GPI259.380-2.47%
ABG210.860-3.95%
SAH75.320-2.13%
F&I Today with Paul Brown focuses on helping dealers strengthen their finance and insurance operations with better processes, structure, and customer experience. Each episode breaks down real-world strategies F&I teams can use right now to boost product penetration, protect profitability, and leave buyers with a better last impression in the box.
F&I Today
Why empathy-driven F&I conversations matter more as car payments climb
As car payments climb past $1,000 for a growing share of buyers and household budgets tighten under persistent inflation, dealerships must shift F&I conversations toward empathy, financial literacy, and predictable...
Earn permission to close through strategic F&I transitions
Customers enter the dealership with preconceived fears about finance. However, finance managers can reshape this experience by guiding customers through a series of deliberate transitions. On today's episode of F&I...
How strategic storytelling drives stronger F&I penetration
According to Paul Brown, VP of Ascent Dealer Service, storytelling is a critical but often underutilized skill in the F&I office. Rather than relying on rigid word tracks, Brown emphasizes...
Boost F&I results with a servant leadership mindset
Success in F&I begins with a mindset centered on serving others. On today's episode of F&I Today, Paul Brown, vice president of Ascent Dealer Services, explains how servant leadership can transform...
3 winning strategies to turn F&I anxiety into a positive experience
Buying a new car is an exciting experience for customers—that is, until they enter the F&I department. On today's episode of F&I Today, Paul Brown, vice president of Ascent Dealer...
Maximize your F&I product mix to boost CSI and long-term profit
The F&I department is a critical profit driver in the dealership. On today's episode of F&I Today, VP of Ascent Dealer Services, Paul Brown, discusses how to choose the correct...
Paul Brown explains how a team approach transforms F&I customer experience
The foundation of every strong F&I deal is laid on the showroom floor, not in the office. On today's episode of F&I Today, Paul Brown, vice president of Ascent Dealer...
Stop training, start coaching: Paul Brown urges dealers to rethink approach
Welcome to another episode of F&I Today, where we provide training techniques and solutions that drive higher CSI and boost profits for your dealership's bottom line. Host Paul Brown, VP...
Paul Brown reveals how structure elevates F&I performance
Dealers looking to improve their finance and insurance (F&I) departments should start with one word: structure. On today’s episode of F&I Today, host Paul Brown, VP and Partner at Ascent...
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