TSLA348.950-13.91%
GM86.980-0.95%
F13.920-0.49%
RIVN16.600-0.37%
CYD38.750-1.13%
HMC32.590-0.78%
TM193.810-3.54%
CVNA72.3102.405%
PAG218.0701.2%
LAD368.550-2.18%
AN195.130-4.36%
GPI259.380-2.47%
ABG210.860-3.95%
SAH75.320-2.13%
TSLA348.950-13.91%
GM86.980-0.95%
F13.920-0.49%
RIVN16.600-0.37%
CYD38.750-1.13%
HMC32.590-0.78%
TM193.810-3.54%
CVNA72.3102.405%
PAG218.0701.2%
LAD368.550-2.18%
AN195.130-4.36%
GPI259.380-2.47%
ABG210.860-3.95%
SAH75.320-2.13%
TSLA348.950-13.91%
GM86.980-0.95%
F13.920-0.49%
RIVN16.600-0.37%
CYD38.750-1.13%
HMC32.590-0.78%
TM193.810-3.54%
CVNA72.3102.405%
PAG218.0701.2%
LAD368.550-2.18%
AN195.130-4.36%
GPI259.380-2.47%
ABG210.860-3.95%
SAH75.320-2.13%

F&I Today with Paul Brown focuses on helping dealers strengthen their finance and insurance operations with better processes, structure, and customer experience. Each episode breaks down real-world strategies F&I teams can use right now to boost product penetration, protect profitability, and leave buyers with a better last impression in the box.


F&I Today

Transparency trouble: How top dealers win trust from the start

The automotive retail industry is facing a transparency tipping point. Today's car buyers are better informed than any previous generation, and they are losing patience with dealerships that still rely on outdated sales tactics built on misdirection and withheld information. On today’s episode of F&I Today, Paul Brown, Vice President of Ascent Dealer Services, explains why transparency matters and how dealers can quickly make it a standard practice to gain customer...

The key to closing deals underwater

- April 16, 2026
The rise of negative equity challenges dealerships and customers alike. On today's episode of F&I Today, Paul Brown, Vice President of Ascent Dealer Services, explains how negative equity affects trade-in...

Closing the gap between F&I and service

- April 9, 2026
Dealerships can increase customer satisfaction and drive long-term profits by improving communication between finance and insurance (F&I) and service departments, Paul Brown, Vice President of Ascent Dealer Services, said on...

Driving profits when service contracts fall short

- April 2, 2026
To improve F&I results, dealerships need to address a widening performance gap, according to VP of Ascent Dealer Services,  Paul Brown. On the latest episode of F&I Today, Brown attributes...

How F&I experts can leverage data, technology to enhance customer experience

- March 26, 2026
From analyzing past deals to presenting products early, Paul Brown details how finance professionals can turn data into meaningful customer engagement on today’s episode of F&I Today. Brown, Vice President of...

Coaching sales teams strengthens F&I results and customer trust

- March 19, 2026
F&I managers who actively coach and support their sales teams can especially improve customer satisfaction, deal flow, and profitability. Paul Brown, Vice President of Ascent Dealer Services, emphasizes that sharing...

Boost F&I profits with targeted ancillary strategies

- March 12, 2026
Maximizing F&I product sales can transform both dealership profits and long-term vehicle value. On today's episode of F&I Today, Paul Brown, Vice President of Ascent Dealer Services, provides actionable strategies...

F&I menu strategies that drive customer trust and dealer profits

- March 5, 2026
Menus are a critical touchpoint in the F&I process. On today's episode of F&I Today, Ascent Dealer Services VP Paul Brown shares proven techniques for creating and presenting F&I menus...

How dealers can boost profitability by mastering objections

- February 26, 2026
Every dealership faces the same challenge: how to navigate the inevitable “no” in the F&I office. The key isn’t to argue, it’s to understand what the objection really means. On...

Boost VSC penetration and PVR with smarter pre-framing

- February 19, 2026
Increasing vehicle service contract (VSC) penetration and boosting profit per retail unit begin long before the menu presentation. On today's episode of F&I Today, Paul Brown, vice president of Ascent...


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