TSLA352.820-7.77%
GM73.4300.89%
F11.6100.01%
RIVN15.290-0.11%
CYD39.7800.37%
HMC23.840-0.31%
TM204.420-2.59%
CVNA316.6402.73%
PAG148.710-0.63%
LAD257.5705.75%
AN196.820-0.86001%
GPI327.000-2.45%
ABG195.4000.64%
SAH63.310-1.56%
TSLA352.820-7.77%
GM73.4300.89%
F11.6100.01%
RIVN15.290-0.11%
CYD39.7800.37%
HMC23.840-0.31%
TM204.420-2.59%
CVNA316.6402.73%
PAG148.710-0.63%
LAD257.5705.75%
AN196.820-0.86001%
GPI327.000-2.45%
ABG195.4000.64%
SAH63.310-1.56%
TSLA352.820-7.77%
GM73.4300.89%
F11.6100.01%
RIVN15.290-0.11%
CYD39.7800.37%
HMC23.840-0.31%
TM204.420-2.59%
CVNA316.6402.73%
PAG148.710-0.63%
LAD257.5705.75%
AN196.820-0.86001%
GPI327.000-2.45%
ABG195.4000.64%
SAH63.310-1.56%

CBT Now is a dynamic and fast-paced show that brings viewers the latest automotive news and expert insights on effective dealership management. This program covers a wide range of topics, including dealership operations, sales strategies, automotive marketing, technology advancements, and customer experience. With practical advice and actionable tips, CBT Now helps automotive retail professionals navigate the competitive market and optimize their strategies.CBT Now is a dynamic and fast-paced show that brings viewers the latest automotive news and expert insights on effective dealership management.

CBT Now is a dynamic and fast-paced show that brings viewers the latest automotive news and expert insights on effective dealership management. This program covers a wide range of topics, including dealership operations, sales strategies, automotive marketing, technology advancements, and customer experience. With practical advice and actionable tips, CBT Now helps automotive retail professionals navigate the competitive market and optimize their strategies.


CBT Now

Missed opportunities to grow customer retention in the service drive

There is no doubt that the service department is where dealership sales are occurring. On today's edition of CBT Now, Jennifer Suzuki, president of eDealer Solutions, acclaimed sales trainer, and guest lecturer at the NADA Dealer Academy, discusses how dealers must slow down in their service drive to maintain customer retention. Suzuki offered a workshop at the most recent NADA show, which took place from January 26 to 29. It covered relevant...

Has your sales team fallen out of practice? Bring them up to speed with these skills

- January 31, 2023
As supply chains and vehicle production slowly recuperate from the last three years of economic headwinds, dealers grow increasingly worried that their sales team has fallen out of practice. Many...

What does the future hold for the buy/sell market? Ryan Kerrigan weighs in

- January 25, 2023
75% of the dealers questioned by the latest Kerrigan Dealer Survey anticipate that dealership earnings will remain at their present high levels or reach new highs in 2023. Today on CBT...

Some of the best vehicle tech reveals at CES 2023

- January 10, 2023
CES, also known as the Consumer Electronics Show, kicked off last Thursday with a spotlight on automotive innovation. Today on CBT Now, we discuss the show's can't-miss vehicle tech debuts...

Former NFL player Eric Boles shares tips for business success in the new year

- January 2, 2023
As 2023 officially kicks off, we want to spend some time discussing success in the year ahead for yourself and your business. Eric Boles, keynote speaker, author, Former NFL Player,...

What do car dealers expect from the market in 2024? — Erin Kerrigan

- November 2, 2022
Over 600 car dealers responded to the fourth annual Kerrigan Advisors Dealer Survey, and dealer sentiment is mainly positive. 80% of car dealers believe the value of their business will...

J.D. Power’s Tyson Jominy on dealer optimism despite economic headwinds

- October 31, 2022
As the United States economy teeters on the brink of a recession, one industry that can weather the storm is the automotive industry. Joining us today on CBT Now is...

Automotive buy/sell expert Alan Haig on the latest dealership valuation trends

- October 31, 2022
Before the COVID-19 pandemic, determining a dealership's value was a pretty straightforward process. However, after 2019, buy/sell valuations became trickier. After weathering the brunt of the pandemic in 2020, the...

Why improving employee engagement is vital for long-term retention — Joseph Michelli

- October 27, 2022
You and your managers might not realize how much employee engagement directly impacts the customer experience. Today on CBT Now, we're pleased to welcome back Joseph Michelli, CEO of The...

How to build outstanding customer experiences at your auto dealership

- October 13, 2022
Joining us once again on CBT Now is Jennifer Suzuki, President of eDealer Solutions, acclaimed sales trainer, and NADA Dealer Academy guest instructor, to tell us what teams need to...


CBT News
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