TSLA375.530-6.08%
GM78.9500%
F13.855-0.14%
RIVN14.640-0.25%
CYD45.980-3.27%
HMC25.7600.18%
TM167.7600.53%
CVNA67.9253.095%
PAG183.4406.73%
LAD305.3008.22%
AN194.8502.69%
GPI317.510-0.74%
ABG206.3306.88%
SAH83.6202.195%
TSLA375.530-6.08%
GM78.9500%
F13.855-0.14%
RIVN14.640-0.25%
CYD45.980-3.27%
HMC25.7600.18%
TM167.7600.53%
CVNA67.9253.095%
PAG183.4406.73%
LAD305.3008.22%
AN194.8502.69%
GPI317.510-0.74%
ABG206.3306.88%
SAH83.6202.195%
TSLA375.530-6.08%
GM78.9500%
F13.855-0.14%
RIVN14.640-0.25%
CYD45.980-3.27%
HMC25.7600.18%
TM167.7600.53%
CVNA67.9253.095%
PAG183.4406.73%
LAD305.3008.22%
AN194.8502.69%
GPI317.510-0.74%
ABG206.3306.88%
SAH83.6202.195%

Search for:

CBT News – December 10, 2015

- December 10, 2015
On today's show: Jody DeVere of AskPatty.com, on hiring women in the automotive business Auto industry predictions for the upcoming year A look at the impact a well maintained website can have on...

CBT News – November 24, 2015

- November 24, 2015
On today's show: Michael Sos, Product Manager for Interactive Media at Dominion Dealer Solutions, on the social media platform you may be neglecting How converting women to truck-buyers will increase...

CBT News – November 23, 2015

- November 23, 2015
On today's show: One managing partner shares why dealerships struggle to hire women Why salespeople are still important to the car-buying process Are pre-paid maintenance plans on your F&I menu?
AutoNation

A View from the Top – Mike Jackson, CEO of AutoNation

- November 3, 2015
  VIDEO TRANSCRIPT: Jim Fitzpatrick: Mr. Mike Jackson, the CEO of AutoNation. We're so happy that you joined us here on CBT News. Thanks very much for taking the time out of...

CBT News – October 20, 2015

- October 20, 2015
On today's show: Erik Nachbahr, President of Helion Automotive Technologies, discusses how dealers can effectively manage data Sales Tip of the Day with Delia Passi on waiting areas that appeal to...
Defensiveness With Customers

Avoiding Interactions That Can Lead To Conflict And Defensiveness With Customers

- October 13, 2015
Dropping these five questions and statements from your sales approach is a great start. BY DAVID LEWIS To some in the retail automotive industry, customers with full access to information once...

Smart Service Advisor Hires Are Absolutely Critical To A Dealership’s Profitability

- August 1, 2015
Follow other dealers’ proven steps to recruiting and interviewing promising advisors, and don’t insist they’ve done this job before. BY DON REED This time of year is perfect to reflect on...

Why the segment most likely to buy a luxury car might surprise you

- July 28, 2015
What group of people is most likely to buy a luxury car? If you are assuming it's someone who is older, then think again. According to Jody Devere's article in this...
Mazda Killeen

Dealerships Adjacent To Military Bases Can’t Just Sit Back And Wait For Customers

- July 1, 2015
Texas Mazda store learns what’s necessary with relationship-building, sponsorships, advertising. BY MARY WELCH With roughly 40,000 soldiers stationed at Fort Hood in Killeen, Texas, about an hour’s drive north of Austin, it...
memorable service department

Losing Work In The Service Drive Costs You Double In Future Car Sales

- June 1, 2015
Investing in a memorable service department experience helps create a profitable, lifetime customer . BY CHUCK DE MARTIGNY Your dealership spends considerable time, effort and money to attract customers and close...