Has the slow-down arrived?
According to CNBC, a number of dealerships are reporting softer sales in recent weeks, creating speculation that auto retailers face tough sledding in weeks and months to...
To truly see CSI and revenue go through the roof, your first step is converting the phone from a liability into an asset.
Unlike sales, the Service Department has long ignored...
CBT Week In Review for Friday November 30th, 2018:
Increase Your Dealership Website Visits with Targeted TV Ads - Comcast Spotlight
Just when you thought television advertising was a thing of the...
If you see enough commercials, it might seem like the only generation with money and spending potential are Millennials.
While Millennials offer tremendous potential for the future, there is an entire...
As you may know, the F&I Department is perhaps the most rapidly-changing area of the dealership. From e-contracts to digital menus, you might be asking yourself "How can I use...
Today on CBTNews.com - Thursday, November 29th, 2018:
How to Minimize Car Buying Time at Your Dealership - Mazen Letayf, Dealertrack
As you may know, the F&I Department is perhaps the most...
On today's show, Jim speaks to Jason Cohen, BDC and E-Commerce Director for Paramus Honda, one of the largest and most profitable stores in Lithia Auto Chain, to discuss how...
Far too many retail dealership organizations and like-kind service businesses that I consult with sit on loads of great customer DMS data, and do nothing with it. It’s truly amazing...
This morning, Monday, November 26th, General Motors (GM) announced sweeping changes to their operation, sending waves throughout the automotive industry. The proposed realignment includes layoffs of 15 percent of salaried...
This year, General Motors (GM) was identified as the only company in the largest 20 in the United States to have a female CEO as well as an equal number...