TSLA393.450-31.85%
GM76.0000.48%
F13.350-0.29%
RIVN18.6301.45%
CYD43.390-2.9%
HMC28.0200.76%
TM174.5904.93%
CVNA68.5900.72%
PAG179.4202.34%
LAD306.23015.93%
AN186.4102.08%
GPI288.3901.79%
ABG205.4007.38%
SAH83.7300.68%
TSLA393.450-31.85%
GM76.0000.48%
F13.350-0.29%
RIVN18.6301.45%
CYD43.390-2.9%
HMC28.0200.76%
TM174.5904.93%
CVNA68.5900.72%
PAG179.4202.34%
LAD306.23015.93%
AN186.4102.08%
GPI288.3901.79%
ABG205.4007.38%
SAH83.7300.68%
TSLA393.450-31.85%
GM76.0000.48%
F13.350-0.29%
RIVN18.6301.45%
CYD43.390-2.9%
HMC28.0200.76%
TM174.5904.93%
CVNA68.5900.72%
PAG179.4202.34%
LAD306.23015.93%
AN186.4102.08%
GPI288.3901.79%
ABG205.4007.38%
SAH83.7300.68%

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service advisor

5 focused strategies to bring a wayward service advisor back in line

- December 14, 2023
In the automotive realm, the salespeople are superstars, capable of selling big-ticket items. In most dealerships, however, the service advisor is responsible for generating more gross profit every month than...

New vehicle prices fall in Nov., FTC finalizes CARS rule, Tesla recalls 2 million vehicles

- December 14, 2023
Inside Automotive  EV mandates, affordability concerns are challenging the auto industry – Cody Lusk | AIADA As we reflect on the year 2023, we recognize that dealers have been met with a...
Average new car prices declined in November to 98.3% of MSRP as incentives and discounts rose sharply from last year.

New car prices drop in November as incentives rise, Tesla hit hardest

- December 13, 2023
New car prices trended lower in November as the economy continued its post-pandemic balancing act, benefiting consumers but challenging dealer and automaker earnings. According to data from Cox Automotive's Kelley Blue...
The FTC has voted to pass the CARS rule, banning questionable fees and tactics in car sales but earning a harsh response from the NADA.

FTC and NADA clash over no-junk-fees CARS policy

- December 13, 2023
The Federal Trade Commission (FTC) has voted to implement a new rule banning anti-consumer tactics and unwarranted fees in car sales, prompting a swift and critical response from the National...
Chris Graham is a seasoned professional in the car business, currently serving as the general sales manager at Mike Maroone Chevrolet.

40 Under 40 Honoree: Chris Graham | Mike Maroone Chevrolet

- December 13, 2023
Chris Graham is a seasoned professional in the car business, currently serving as the general sales manager at Mike Maroone Chevrolet West Palm Beach. Graham's tenure in the retail automotive...
F&I department | Cory Collins

How dealers can successfully navigate changes in the F&I department – Cory Collins

- December 12, 2023
A vital role of the F&I department is customer education. However, procedures and training in this domain have undergone substantial changes. On the latest episode of Inside Automotive, we're joined by...
David Blount, 40 Under 40 recipient and brand specialist at Mills Automotive Group, joins CBT News to discuss his retail automotive career.

40 Under 40 Honoree: David Blount | Mills Automotive Group

- December 12, 2023
David Blount, brand specialist at Mills Automotive Group, found his calling in the car business later in life than others, leaving the maritime industry at 32 years of age to...
Karl Brauer joins Inside Automotive to share his insights into the 2023 electric vehicle market and where the segment is headed.

Why the electric vehicle market is taking forever to grow — Karl Brauer | iSeeCars.com

- December 11, 2023
The electric vehicle market has faced a tough year in 2023, with the initial excitement among automakers, consumers and dealers giving way to frustration and disappointment. What are the factors...
communication

Is there a growing customer communication problem?

- December 11, 2023
What happens when someone calls your dealership for a service appointment, a new car question, or a general dealership question? Do they have to leave a message? If they do,...
In this article, we debunk some AI myths, explore its role in the dealership, and discover why striking the right balance is essential.

The truth about Goldilocks, AI and your dealership

- December 11, 2023
Let’s face it: technology is no longer a luxury for most of the world; it’s a necessity. Every industry has experienced drastic changes due to rapidly evolving technology in the...
CBT News
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