Consumers continue to prioritize omnichannel car buying experiences that allow the flexibility to shop and communicate with dealers anywhere along
Customer satisfaction is top of mind for auto dealers and was a major focal point of the 2023 NADA Show
After peaking in 2020 in part because of digital retailing, customer satisfaction declined for the second year in a row, according to
The pace of dealership consolidations quickened in 2022, a trend likely to continue this year, making it more important than
Cox Automotive understands the importance of providing excellent customer experiences as the automotive retail industry firmly embraces digital retailing. At
As the automotive industry undergoes significant technological change, TrueCar aims to help dealerships provide total customer satisfaction for every transaction.
Since 2020, uncertainty has become a running theme for the automotive industry. From material shortages to factory shutdowns, the pandemic
Electric vehicles (EVs) have grown in popularity over the last couple of years. Whether it’s the Chevrolet Bolt or the
According to a Kelley Blue Book report, GMC, GM’s heavy duty focused subsidiary, broke records in Q4 of 2022, possibly
The Ford Bronco is swiftly catching up to the Jeep Wrangler in terms of sales, even though it hasn’t yet
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