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Increase Consumer Loyalty at Your Dealership with These 4 Customer Experience...
On today’s show, we welcome back Joseph Michelli, customer service expert and New York Times best-selling author, to discuss how your dealership can develop a...
VW workers join UAW, Tesla cuts FSD price, new EV market...
CBT Now
Take back control of your dealership’s auto loan process
On this episode of CBT Now, host Jim Fitzpatrick is joined by Steve Burke, CEO of Agora...
How AI is driving transparency in the vehicle pricing process
In today’s dynamic market, vehicle pricing is everchanging with vehicle condition, location, color and even added features like heated seats impacting the price tag...
Ford brings back controversial stair-step incentives to drive F-150 sales
Ford is reintroducing "stair-step incentives," a controversial practice that pays dealers bonuses for surpassing sales targets on certain models, to bolster sales of 2023...
New research highlights impact of dishonesty in the auto sales process
New research has identified a discrepancy in the rate at which customers experience dishonest practices during the car sales process and the percentage of...
The future of artificial intelligence in the dealership — Kevin Frye...
The automotive industry is evolving once more as artificial intelligence transforms how car dealers and manufacturers conduct business and serve customers. One of the...
