To have a true customer buying experience, some dealerships believe if everyone was happy during the process, it was a
On today’s CBT Newscast for Tuesday, June 27th, 2017: Are customer nights beneficial? To have a true customer buying experience,
In November 2016, the Federal Trade Commission introduced changes to its Used Car Rule that affect auto dealers selling used vehicles.
It’s Wednesday afternoon. You walk onto the sale floor and the sales team is nowhere to be found. This is
CBT’s Jim Fitzpatrick sat down with David Schoonover, Head of Digital at Kia Motors of America, to discuss David’s “digital
On this week’s episode of Straight Talk, join David as he goes over one of the most critical things to
Joe Gumm spoke to Jody Devere, CEO of AskPatty.com, about the customer experience in your service drive as well as what inspired her to write “15
On today’s CBT Newscast for Monday, June 26th, 2017: 15 Tips to Improve your Fixed Ops Joe Gumm spoke to Jody
Do you know the best part about Saturday morning? It’s your best chance to make a big difference in your