Discover strategies and insights for building stronger dealership teams, improving operations, and leading with impact. This category highlights best practices from top-performing managers and executives in the automotive space—covering everything from organizational culture and employee retention to succession planning and executive decision-making.

Management & Leadership

Automotive Veteran, Best-Selling Author, and Business Coach Paul Cummings Shares His Unique Perspective on the Current Crisis

CBT News - April 2, 2020

Today on CBTNews.com - Thursday, April 2nd, 2020: Best-Selling Author, Business Coach, And Automotive Veteran Paul Cummings Shares His Unique Perspective on the Current Crisis On today's show, we welcome back Paul...

Management & Leadership

Tips If Your Dealership Has to Close Up Shop

Jason Unrau - April 1, 2020

The COVID-19 pandemic is hitting America hard with huge numbers of cases coming from Florida, Washington, California, and especially New York and New Jersey. It’s far from under control and...

Management & Leadership

Chris Ourisman and Keith Lemer Discuss Reducing Overhead Expenses During These Uncertain Times

CBT News - April 1, 2020

As part of our continuing Coronavirus coverage, we’re pleased to welcome Keith Lemer, Co-founder and CEO of WellNet and Chris Ourisman, President of Ourisman Automotive Group. In this segment, Keith,...

Management & Leadership

Seven Ways to Maintain a Positive Outlook When Living in Uncertain Times

Chris Saraceno - March 31, 2020

A lot of unknown elements are challenging us and will continue to for the next few weeks. Not only are there health concerns facing us and the people we love,...

Management & Leadership

Six Tips on How to Manage Your Dealership Team While Working Remotely

Chanell Turner - March 30, 2020

COVID-19 is changing everyone's daily routines, especially when it comes to the workplace. Most businesses that are customer-facing are having to shut their doors and take their work processes online....

Management & Leadership

Leading Your Dealership Team in a Time of Crisis – Dr. Paul White, NYT Best-Selling Author

CBT News - March 25, 2020

As part of our ongoing Coronavirus coverage, we’re pleased to welcome Dr. Paul White, leadership trainer, a renowned psychologist, and best-selling author of “The 5 Languages of Appreciation in the...

Management & Leadership

COVID-19: What Should Dealers Expect Staff to Do?

Jason Unrau - March 23, 2020

Management and staff in retail everywhere are unsure how to deal with the novel coronavirus pandemic. In the current industry, it’s the first time that border closures and travel limitations...

Management & Leadership

Changing Course: Are Traditional Weekday Hours Still Right for Sales Staff?

Chanell Turner - March 20, 2020

Dealership sales staff are known for pulling long hours. From working during the weekdays, to pulling early evening and weekend shifts, sales staff are having to pull the traditional eight...

Management & Leadership

Five Ways to Get Teens Interested in the Automotive Industry

Chanell Turner - March 13, 2020

At first glance, turnover numbers for dealerships all across the country don't paint the best picture of the automotive workforce. Cox's 2019 Dealership Staffing Study revealed that 20 percent of...

Management & Leadership

8 Habits That Every Service Manager Should Adopt in Order to Be Successful – Michael Roppo

CBT News - March 11, 2020

Setting and enforcing a new standard in your dealership at the very beginning of the year is the easiest way to ensure that you and your staff don’t fall back...

Management & Leadership

Automotive Veteran, Best-Selling Author, and Business Coach Paul Cummings Shares His Unique Perspective on the Current Crisis

Tips If Your Dealership Has to Close Up Shop

Chris Ourisman and Keith Lemer Discuss Reducing Overhead Expenses During These Uncertain Times

Seven Ways to Maintain a Positive Outlook When Living in Uncertain Times

Six Tips on How to Manage Your Dealership Team While Working Remotely

Leading Your Dealership Team in a Time of Crisis – Dr. Paul White, NYT Best-Selling Author

COVID-19: What Should Dealers Expect Staff to Do?

Changing Course: Are Traditional Weekday Hours Still Right for Sales Staff?

Five Ways to Get Teens Interested in the Automotive Industry

8 Habits That Every Service Manager Should Adopt in Order to Be Successful – Michael Roppo

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