TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%
TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%
TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%


Discover strategies and insights for building stronger dealership teams, improving operations, and leading with impact. This category highlights best practices from top-performing managers and executives in the automotive space—covering everything from organizational culture and employee retention to succession planning and executive decision-making.

Management & Leadership

credit card

Amberly Allen explains how dealers can save millions on credit card fees

- July 16, 2025
In an era where every dollar counts, Amberly Allen, founder and managing partner of Dealer Merchant Services (DMS), is helping auto retailers uncover substantial savings by shifting credit card fees,...
Dave Anderson explains why leaders must resist “maintenance mode” and keep stretching their vision—even when things are going well.

Dave Anderson unpacks the dangers of slipping into ‘maintenance mode’

- July 16, 2025
In today's episode of Lessons in Leadership, Dave Anderson continues his powerful series, "Identify and Overcome the Six Temptations of Successful Organizations," inspired by his book Up Your Business. After...

Overcoming staffing shortages by improving employee retention

- July 15, 2025
Staffing shortages have challenged automotive dealerships and compromised operational efficiency and customer satisfaction. Modern business leaders have rethought their personnel approach by focusing on employee retention. Managers must implement strategies...
Dave Anderson unpacks the first of six common “temptations” that cause organizations to unravel after achieving strong performance.

Dave Anderson warns leaders of the No. 1 threat to long-term success

- July 9, 2025
In today’s episode of Lessons in Leadership, Dave Anderson, leadership expert and founder of LearnToLead, tackles one of the most overlooked threats to long-term success: complacency. Drawing from his book...
retail

Celebrity Motor Car CEO, Tom Maoli, on what’s fueling & slowing auto retail in 2025

- July 3, 2025
On the latest episode of Inside Automotive, Tom Maoli, President and CEO of Celebrity Motor Car, joins us to unpack the market realities facing dealers in mid-2025. With EV mandates...
On this episode of Inside Automotive, CDK’s Product Marketing Lead Amber Good explains what truly defines a generative AI-powered solution.

How dealers can separate real AI from the hype – Amber Good | CDK 

- July 2, 2025
With artificial intelligence (AI) becoming one of the most talked-about topics in automotive retail, dealers are being bombarded with promises of next-gen tools that claim to revolutionize operations. But not...
Anderson shares a 4-question strategy for leaders to manage underperformance

Call out and call up: Anderson’s four-question strategy to coach underperformers

- July 2, 2025
Accountability is a cornerstone of effective leadership, and when it’s missing, performance suffers. In today's episode of Lessons in Leadership, Dave Anderson, leadership expert and founder of LearnToLead, discusses an...
customer

How tailored customer experiences drive loyalty and sales in 2025 

- June 30, 2025
In today’s fiercely competitive auto market, personalized customer interactions aren’t just a nice-to-have; they’re essential. On the latest episode of Loyalty-Based Sales Strategies, Jen Suzuki, President of eDealer Solutions, reveals how dealerships...

Joseph Robinson on transforming a dealership through a unified culture, teamwork, and transparency

- June 24, 2025
Strong leadership and a unified team culture are essential to driving dealership growth and success. In today’s episode of Training Camp with Adam Marburger, Joseph Robinson, general manager of Robinson...
question

Dave Anderson reveals one question to drive team performance

- June 18, 2025
During the latest episode of Lessons in Leadership, Dave Anderson, President of LearnToLead, explores a universal coaching dilemma: how to keep employees moving forward, whether they’re excelling or stuck. According...


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