Karl Brauer discusses how to get on the same page as your customer

As you know, we got to speak with so many great industry experts at the NADA convention last month about dealership best practices and impactful trends in success this year.

Senior Director of Insights at Kelley Blue Book, Karl Brauer, spoke with Danielle on why the industry is starting off with a bang in 2015 and how to get on the same page as your customer.

Want to see more of our coverage from NADA? Be sure to check out our NADA page for even more interviews.