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Steve Zadoorian

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Steve Zadoorian joined Auto/Mate in1997 and has served in several senior officer roles including Chief Information Officer and Chief Customer Officer. In his current role, he is responsible for Support and Installation Services, Training Services, Systems, Technical Support, Data Conversion, Third Party and Manufacturer Relations. Zadoorian has an extensive background in information technology. In his previous positions, he was responsible for overseeing Auto/Mate’s programming groups including R&D, maintenance and support, software releases, upgrades and third-party integrations.
digital deals

Digital Deals: Coming to a Dealership Near You

Most dealerships use scanning solutions to create digital documents, but there are several reasons why scanning is not the ideal solution for digitizing documents....
Art Sobczakvideo

Sales Call 101: How to Sell Successfully Over the Phone – Art Sobczak, Business...

Practicing cold calling in your BDC is challenging but it can also generate an abundance of leads for your dealership's sales department. Our guest today...
Jeff Shorevideo

Cultivate a Better Relationship with Your Customers Using These Strategies – Jeff Shore,...

The sales process can be challenging at times, but when done right, a good salesperson can predict their customer's next move. Having the right...
video sitemap

Boost Website Rankings with a Video Sitemap

If you’re familiar with video marketing, you know that having videos on your dealership’s website improves SEO value. Google and other search engines are...
future of your dealership

7 Ways to Future-Proof Your Dealership

Has the slow-down arrived? According to CNBC, a number of dealerships are reporting softer sales in recent weeks, creating speculation that auto retailers face tough...
BDCvideo

Revitalize Your BDC in 2019 with These Proven Techniques – David Kain, Kain Automotive

As 2018 quickly comes to a close, dealers’ sights are now set on finishing out the year strong and setting up solid expectations for...

Introducing the Customer to your Service Department

If a customer takes a liking to both the car they are looking at buying and the salesperson that's helping them, it may be...

Don’t Let Obstacles Get in Your Way

Let's assume customers come into the dealership with a different agenda than you. They think all you want to do is sell them a...

One-Price Selling & Enhancing the Digital Road to Sales

On this week's episode of Progressive Retail, Cory Mosley invites Ephraim Barcelo, General Manager at John Elway's Crown Toyota, to talk about one price...

How to Increase the Effective Labor Rate of Your Shop

On this week's episode of the Weekly Tune-Up, Almog Veig of David Lewis & Associates talks about how to increase the effective labor rate of...