After three and a half years, Chip Perry is retiring from his position as TrueCar's President and Chief Executive Officer. Perry, 65, took on the role at the end of...
If you talked to everyone who came into a traditional dealership and asked if they were dreading a specific aspect of the car-buying process, chances are a common answer would...
Comfort and complacency are the dealership's worst enemies, and customers are quick to move on to competitors who meet their changing needs. That’s why continuous improvement in all dealership departments...
While it’s important to monitor year-over-year trends in the retail auto industry, it is arguably more important to focus on where the industry is headed. Here to give us an...
There are some cool cars getting on the road this year, and by cool we mean fun, techy, versatile and affordable. Those are the criteria Kelley Blue Book used to...
How F&I Expert Rick McCormick Found His Niche in the Most Unlikely Place
Today on CBT we are happy to have Rick McCormick in our studio. Rick is the National Account...
Digital Retailing is the latest and most talked about trend dominating the auto retail industry. But what does digital retailing really encompass, and how can your dealership out-perform the competition?...
Perhaps you’re trying out your own marketing plan or you might have hired an out house agency to develop a comprehensive marketing plan for your dealership. Either way, it’s a...
Memorial Day is filled with perks and incentives. This holiday signifies the start of summer sales, but even with incentives and a strong economy, dealers are still struggling to get...
Employee wages are one of the biggest expense of any dealership. This is especially true in the service department. Attracting quality talent and paying them what they are worth are...