TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%
TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%
TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%


F&I

Finding Long-Term F&I Success through Transparency – Dan Mason, Brandon Steven Motors

- July 2, 2018
Our guest today on the CBT Automotive Network has enhanced and transformed his dealership group’s finance and insurance department, but shining the spotlight where more focus was needed. Dan Mason,...
f&i process

Enhancing the Customer Experience: Five Ways to Speed Up the F&I Process

- June 28, 2018
According to a 2016 Car Buyer Experience Survey, buyers were least satisfied with the long purchasing process. Interactions with the F&I department came in second. On average customers spent three...
Jason Barrie

Opportunities To Improve Your Online-to-Store Sales Process – Jason Barrie

- June 27, 2018
Jason Barrie, Vice President and General Manager of Dealertrack, joins CBT Automotive Network to talk to our audience on how dealerships can effectively connect their online-to-store processes with consumers using...
vehicle service contracts

Do Customers See the Value of Vehicle Service Contracts? Survey Says They Do!

- June 13, 2018
Typically, by the end of the sales experience, when a representative at the dealership asks a customer if they would like to purchase an extended warranty, it is safe to...
f&i

F&I Transparency = Higher Profits

- June 5, 2018
For decades, the F&I department of every dealership has had the reputation among car buyers as being some horrible financial black hole whose very existence is meant to get car...
f&i

Don’t Let Customer F&I Complaints Linger… Act Quick to Minimize Damage

- May 25, 2018
We all know the old saying…a customer has a good experience and they tell one person. They have a BAD experience and they tell 10 people. If this bad experience...
f&i education

Educate Your Buyers in F&I and Watch Profits Grow

- May 22, 2018
Car buyers span generations and yet there are huge disparities in how much knowledge each generation has with regard to how financing a car actually works. Good news, though, as...
F&I

F&I At Their Fingertips: Millennials Prefer the Auto lending Process Online

- May 11, 2018
The Tide is Changing For Millennial Car Buyers 80 million Millennials have entered adulthood and have replaced Baby Boomers as the largest generation alive. Approximately 10,000 Baby Boomers are entering retirement each...
financing

Switching Up the Process: A New Way to Help Customers with Car Financing

- April 27, 2018
The car financing process has always been one of stress for potential car buyers. They have selected the car of their dreams, and now a representative from the finance department...
F&I Managers

4 Ways a Happy F&I Manager Drives Higher Profits

- April 13, 2018
Dealerships across the country struggle with turnover for a variety of reasons…commission-heavy compensation, long hours, lack of respect from management or owners, lack of professional respect among peers. The list...


CBT News
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