The retail automotive industry is experiencing significant changes that can quickly leave your dealership in the dust if you are not adapting to what buyers want today. We live in...
Car dealers rely on the F&I department to run big PVR with stellar customer service. The experience in the F&I office can have a lasting impression that could make or break...
F&I is the department with the highest profit margin within a dealership and yet consistently seems to rank as the most negative part of the car buying experience among buyers....
If your dealership works in the subprime space at all, you already understand the challenges that come with these deals. Tighter restrictions on payment, income verification, and a sometimes hostile...
Why are VSC sales much lower on cash transactions? Does the perfect car fairy bless the cars of the customers who choose to pay cash? It’s amazing how many F&I...
As 2018 draws to a close, dealerships already have an eye on the potential issues that could be facing them in the new year, particularly in the F&I office. The...
Back in the good ol’ days of F&I (we’re talking 70’s and 80’s specifically here), one of the more profitable and popular products a dealer could sell ‘in the box’...
As you may know, the F&I Department is perhaps the most rapidly-changing area of the dealership. From e-contracts to digital menus, you might be asking yourself "How can I use...
The F&I department is one of the most rapidly evolving departments in your dealership. From new technology to changing consumer expectations, the future of the F&I process is undergoing major...