Every dealership faces the same challenge: how to navigate the inevitable “no” in the F&I office. The key isn’t to argue, it’s to understand what the objection really means. On...
F&I professionals are essential to dealership performance, driving profitability while ensuring compliance and building customer trust. Yet, their contributions often go unrecognized beyond their own stores. To change that, CBT...
The difference between average and elite organizations often comes down to one leadership discipline: facing reality. That principle anchors the 10th trait of high-performing cultures outlined by leadership expert Dave...
Fred Fordin, a veteran of high-volume dealerships and automotive software innovation, is stepping into his next chapter as CEO of Deelr.io, co-leading the company with his son, Charles. Fordin joins...
On today's episode of Service Drive, EasyCare National Fixed Ops Training Manager Corey Smith shares what dealers should focus on in 2026 to maintain strong fixed ops performance and boost...
Welcome to another episode of Training Camp, with host Adam Marburger. Today, we’re joined by James Mercer, VP of Sales, and Rob Johnson, VP of Acquisitions of Ascent Dealer Services,...
Dealership profitability increasingly depends on speed, visibility, and execution across every department. Technology that unifies front- and back-end operations while reducing time-to-market now defines competitive advantage. On today’s episode of...
Welcome to another episode of Mind Your Own Business, hosted by Jonathan Dawson, President of Sellchology. Nearly six months after acquiring a Mitsubishi Cherokee dealership, Dawson reports that the previously...
The Nissan Sentra has been completely redesigned for 2026, and while it doesn’t rewrite the compact sedan rulebook, it does exactly what many buyers want most: it delivers strong value,...
Welcome back to the latest episode of “The Future of Automotive” on CBT News, where we put recent automotive and mobility news into the context of the broader themes impacting...