How to get more positive customer reviews
Watch our interview with Peter Martin, The President and Founder of Testimonial Builder, to see how he handles both happy and unhappy customers.
Founder & CEO of Roadster - Andy Moss
Could car buying really be this easy? We speak to Andy Moss, Roadster CEO, about listening to what consumers want and need while actually...
Elder Auto Group President - Rob Elder
The dealership group, Elder Auto Group is thriving today because it was held together by a young, small, minority house wife who could barely...
Kia GM, Rafael Sanchez
CBT News interviews Kia GM, Rafael Sanchez to discuss Kia topping the J.D. Power initial quality survey.
For the past 27 years, a luxury brand has topped the J.D....
Getting people in and out of the showroom in less than an hour. To the dismay of potential car shoppers, that process is easier said than done for some of...
So as you were preparing for the last weekend of sales for April, news broke that AutoNation (the largest dealership in the U.S.) renewed it’s relationship with TrueCar. You might...
Working smarter rather than longer is something we all want, right? But unfortunately that’s not happening at a lot of dealerships, even with the help of technology. But CEO and...
While shopping for a vehicle...most car buyers will tell you they’re looking for:
A.) Value (which could mean add-ons, packages, extras)
B.) Price (which means deal structuring and financing paperwork)
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