TSLA376.020-2.65%
GM78.9500.99%
F12.390-0.105%
RIVN16.140-0.58%
CYD40.770-1.06%
HMC24.200-0.17%
TM192.9800.81%
CVNA406.420-0.31%
PAG161.5501.41%
LAD277.2400.38001%
AN200.970-3.03%
GPI344.7005.18%
ABG200.5600.53%
SAH72.3900.81%
TSLA376.020-2.65%
GM78.9500.99%
F12.390-0.105%
RIVN16.140-0.58%
CYD40.770-1.06%
HMC24.200-0.17%
TM192.9800.81%
CVNA406.420-0.31%
PAG161.5501.41%
LAD277.2400.38001%
AN200.970-3.03%
GPI344.7005.18%
ABG200.5600.53%
SAH72.3900.81%
TSLA376.020-2.65%
GM78.9500.99%
F12.390-0.105%
RIVN16.140-0.58%
CYD40.770-1.06%
HMC24.200-0.17%
TM192.9800.81%
CVNA406.420-0.31%
PAG161.5501.41%
LAD277.2400.38001%
AN200.970-3.03%
GPI344.7005.18%
ABG200.5600.53%
SAH72.3900.81%


Executive Interviews

CRM, Roessler
Inside Automotive

How to better drive customer engagement with DriveCentric’s Steve Roessler

- December 15, 2022
A dealership's buying experience is greatly influenced by human interaction. Steve Roessler, Chief Evangelist Officer at DriveCentric, talks about the distinctions between engagement management and data management on today's edition...
Frye
Inside Automotive

Jeff Wyler Automotive Family’s first 100% solution study- Kevin Frye

- December 14, 2022
Because consumers today have so many options when it comes to purchasing a vehicle, the Jeff Wyler Automotive Family recently conducted a user experience study. On today's episode of Inside...
sales, salespeople
Inside Automotive

3 biggest mistakes salespeople make when closing- Sean Gardner

- December 13, 2022
Sales teams are vital to every dealership, but with the market shifting, are they prepared for the market to return to normal? Sean Gardner, an instructor and sales trainer with...
JM&A dealers
Inside Automotive

How dealers continue to compete in F&I with Jonathan Jordan and Kevin Hull

- December 12, 2022
Within the automotive industry, it is critical to have a modernized F&I process that evolves along with the industry and consumer expectations. On today’s Inside Automotive, Jonathan Jordan, Director of...
Shep Hyken
Inside Automotive

What companies need to know about the holiday shopper- Shep Hyken

- December 9, 2022
The holiday season is a great time to win over customers in any industry. Shep Hyken, a customer service and experience expert, goes over everything you need to know about...
Caldwell
Inside Automotive

Edmunds Jessica Caldwell, shares the auto trends that are shifting into 2023

- December 8, 2022
The automotive industry first encountered severe difficulties as a result of the 2020 pandemic's ramifications. Jessica Caldwell, executive director of industry insights at Edmunds, joins us on today's CBT Now...
Inside Automotive

What resource dealers need to sustain customer success with Outsell’s Mike Wethington

- December 7, 2022
Customers of today demand that businesses cater to their requirements and give them a more personalized shopping experience. Mike Wethington joins us on today's episode of Inside Automotive to discuss...
motivate
Inside Automotive

6 basic needs that motivate your dealership staff and how to meet them

- December 5, 2022
Over the past months, automotive retailing experts have talked at length about complacency. Many dealers and managers are now asking themselves—How do I coach and motivate people when profits are...
LinkedIn
Inside Automotive

How your salespeople can generate more leads with LinkedIn — Matt Easton

- December 2, 2022
Every salesperson is troubled by the nagging thought, "How do I receive better insight to make myself more credible with resources that can increase my success?" On today's episode of...
Inside Automotive

What Lexus and Marvel can teach us about dealership advertising

- December 1, 2022
Digital and dealership advertising are crucial topics for auto professionals to understand. Mia Phillips is the Senior Manager of Advertising and Media at Lexus. For the last three years, she...


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