Today on CBTNews.com – Monday, November 12, 2018:
The Friend of a Friend: Uncovering the Extended Networks within Your Current Clientele – David Burkus
Amazing things can happen when you know the right people, and getting out of your comfort zone allows you to network better to make those important connections. On today’s show, Jim Fitzpatrick speaks with David Burkus, best-selling author, speaker, and leadership expert to discuss using networking and personal marketing at your dealership to boost sales. Watch Now
Veteran’s Day Has a Special Meaning For Trainer Joe Verde
Verde grew up in sparsely populated Brown County in central Texas. At the age of five, he started to work on the family farm. He attended a small high school, with only 25 people in his graduating class. After earning his diploma, he enlisted in the U.S. Army. We sat down with Joe to get his insight on his personal practices and gain his insight on everything from habits to heroes. Read More
Breaking the F&I Stereotype – Simple Steps, Powerful Results
For decades, car buyers have walked into the F&I office with a sense of dread and many would rather have a root canal than have to deal with the fast-talking guy ‘in the box’. F&I managers were always viewed with a wary eye and unfortunately, the reputation was well deserved. Yes, times have changed. Regulatory compliance, layers of new paperwork, audits, and lawsuits have forced most F&I managers to clean up their collective act. But for the dealers that may still have some ‘bad apples’ on staff or are about to open a new store with new staff, how do you make sure you F&I manager defies the stereotype and becomes a trusted and honest professional? And how do you, the dealer, help change the stereotype in the eyes of your customers? Read More
