Today on CBTNews.com – Monday, June 10th, 2019:
How to Tune Up Your Staff’s Health and Keep Them Around for the Long-Haul – Jiselle Perez, Bean Auto Group
It’s no secret that healthy employees are more likely to have positive attitudes and more energy to complete tasks at your dealership. Healthy habits can also lead to lower insurance premiums and a reduced number of sick days. But how can dealers encourage these healthy habits? Our next guest is here to tell us. We’re pleased to welcome Jiselle Perez, Director of Human Resources for Bean Auto Group in Miami, FL, and organizer of the Tune Up Your Health Program. Watch Now
Why Are Service Departments Still Not Texting?
Technology has become so advanced. Most technology is designed to improve communication and make us more efficient, but technology is really just a means to an end. In the end, we want to take care of customers and sell more cars, service and parts. Text messaging is a simple technology that has been around since the 1990’s. It is old technology, but it is still a very effective means of communicating with customers. Anecdotal evidence even suggests that the majority of the population, especially younger generations, prefer a text over a phone call in almost every situation. Read More
Are You Hiring for Skill Sets Your Dealership Needs Most?
The 21st Century is shaping up to be one of great change for the auto industry. In this ever-shifting environment it seems harder than ever to determine who would make a good team member when looking at potential employees. That said, there are a few key skills you’ll want to look for during the interview process. These are skill sets that are emerging as vital for dealerships that want to maintain an edge as we march further and further into this new world of ours. Read More