McGeorge Toyota of Richmond, VA Doing the Right Thing with Employees, Customers and First Responders – Bob Farlow, GM

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Today on CBTNews.com – Thursday, April 9th, 2020:

McGeorge Toyota of Richmond, VA Doing the Right Thing with Employees, Customers and First Responders – Bob Farlow, General Manager
On today’s show, we were joined by Bob Farlow, General Manager at McGeorge Toyota in Richmond, VA. Bob discusses some of the things he’s doing differently at his store in light of the Coronavirus situation.

Bob Farlow3 Unique Ways F&I Can Leverage the Online Delivery Process During COVID-19
Traditional dealers have struggled in the last few years with how to handle the online F&I process. Many have resisted it but now with the COVID-19 crisis affecting nearly every state and auto dealer in America, it’s forcing some to come into the 21st-century kicking and screaming. The question is, for those dealers that are still able to sell within their state’s pandemic guidelines, what are some of the ways dealers new to this part of the process can still maintain a profitable F&I department during these uncertain times? Read More

Bob FarlowWhat Dealers Can Do Where Sales Aren’t Permitted
At the end of March, the New York State Automobile Dealers Association (NYSADA) announced that dealers could once again sell, as long as they followed specific COVID-19 measures. NYSADA’s battle to grant dealers this permission is a story playing out across the nation as dealers grapple with an ever-changing landscape of coronavirus legislation. Read More

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