Happy Thanksgiving! We have a lot to be thankful for this year including our hardworking staff and their daily efforts here at CBT News. We are also thankful for you, our fantastic audience of dealers and general managers who watch every day. And a special thanks to our wonderful sponsors. We wouldn’t be able to do what we do without your support. We hope you have a great holiday weekend.
Build more value for your customers with this car shopping engagement tool
Welcome to another edition of Inside Automotive with Jim Fitzpatrick. Today, Jim is joined by Hugh Hathcock and Kalah McCoy, Owner and Executive Vice President of Velocity Automotive Solutions (VAS), respectively. Customer trust and transparency are crucial elements for every car dealer to consider when selling vehicles digitally. In fact, the majority of consumers today expect a high level of transparency when making large purchases. Watch the complete segment here.
News & Opinion:
How to become a better business leader in less than two minutes
Well that’s a statement, isn’t it? Is this really possible? Let’s find out. Learning how to control our breath is one of the most powerful and quickest strategies to reduce our stress levels, improve our state of mind, and increase our energy levels. Below are four strategies that I use to improve decision-making, increase productivity, and create fewer emotionally driven negative reactions. All of which contribute to a better culture and environment for the team and our clientele. Read more
How to help struggling F&I managers embrace change
When someone has done the same job for years, the exact same way every day, it can be a challenge to get them to embrace change. With F&I, the old way of working a deal has changed a lot over the decades and with it, managers have had to adapt. New products, new presentation methods, new compliance rules, and regulations. The list goes on and on. But what do you do if you have an F&I manager who won’t embrace change – not even a change that makes them better at their job or could help them achieve their goals quicker? How do you reach them? Read more
Did you enjoy today’s automotive newscast? Please share your thoughts, comments, or questions regarding this topic by submitting a letter to the editor here, or connect with us at firstname.lastname@example.org.