Even amid a global pandemic, workers will resign, or you may see the need to add additional support to your teams. However, being able to meet potential candidates in person,...
On today’s show, we’re pleased to welcome Scott Lambert, President of the Minnesota Automobile Dealers Association, or MADA. In this segment, Jim and Scott discussed the current restrictions for Minnesota...
Demand for new cars has been stronger than expected after the coronavirus pandemic, according to Wards Intelligence data. The deep V-shaped recovery is trending to nearly resume normal sales figures...
Calls-to-Action, or CTAs, are prompts sprinkled throughout service and marketing materials. Typically written in imperative verb form, CTAs lead customers along specific routes by urging them to take desired actions....
Today on CBTNews.com - Wednesday, June 24th, 2020:
Damon Lester, Steve Ewing, and Damian Mills Detail Their Journeys as Black Men in Automotive
On today's show, we're pleased to welcome NAMAD President...
On today’s show, we’re pleased to welcome back Jonathan Smoke, Chief Economist for Cox Automotive. In this segment, Jim and Jonathan discuss the Cox Automotive Mid-Year Review, the current view...
On today’s show, we’re pleased to welcome back Lee Harkins, President and CEO of M5 Management Services. In this segment, Lee and Jim discuss some practical strategies service departments can...
The globe is facing an unprecedented challenge, and in many ways, auto dealerships are in the front lines. Despite the growing popularity of online car buying, 95% of vehicles are...
Manheim has released information on their website that in-lane bidding will be permitted to resume at select locations beginning on June 23rd. This marks the first time that their auctions...
Today on CBTNews.com - Tuesday, June 23rd, 2020:
Tips for Hiring the Right People at Your Dealership - Dave Anderson, Leadership Expert
On today's show, we're pleased to welcome back President of...