Procrastination is the most expensive invisible cost of business today. In fact, it’s the biggest challenge facing businesses everywhere, according to Rory Vaden, self-discipline strategist and co-founder of Southwestern Consulting and also a New York Times best-selling author of Take the Stairs. He spoke with CBT CEO Jim Fitzpatrick about how procrastination breeds failure at dealerships.
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The final quarter gives dealership leaders one more chance to refocus a team worn down by summer. On today's edition of CBT Live, Dave Anderson, CEO of LearnToLead, outlines a Q4...
As dealership systems become more complex, customer information can end up spread across multiple platforms and communication channels. But Mike Gilson, CEO of Conversica, joins us on today’s CBT Live...
Leadership is not about having all the answers, solving every problem, or dominating every conversation. On the latest episode of Lessons in Leadership, Leadership Expert and President and CEO of...
A few overlooked fixed ops numbers show where service revenue is slipping away. On today's edition of CBT Live, Lee Harkins, President and CEO of M5 Management Services, explains why additional...