TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%
TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%
TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%


Auto News

Sokal

The Benefits of Outsourcing Your Dealership’s BDC – Mark Sokal

- August 3, 2020
March and April were shaky months for many dealers nationwide, and their vendor partners also felt the sting of less than stellar sales as a result. However, as the industry...
David Lewis

David Lewis on How Sales Training Has Adapted to a Virtual Environment

- August 3, 2020
In light of recent events, many dealerships are making the jump to virtual retailing and with that, comes a new set of challenges. Bringing the sales staff up to speed...
Tyson Jominy

J.D. Power’s Tyson Jominy Reviews Auto Retail Sales and Trends for July

- August 3, 2020
According to data from J.D. Power, the retail automotive industry is looking at a 14.3 million SAAR for July, which is about 2.5 million units lower than July of 2019....
loyalty

Keep Them Coming Back: 5 Ways to Build Customer Loyalty

- August 2, 2020
Customer loyalty is the foundation for any successful sales and marketing strategy at your dealership. The Pareto Principle, a widely cited stat, confirms this as it states that 80 percent...
APEAL study

J.D. Power APEAL Study Reveals What Drives Customer Satisfaction

- July 31, 2020
Regardless of which make or model a car shopper is interested in, quality in manufacturing remains the qualifier. A well-laid-out interior, performance that meets or exceeds expectations, and the standards...
digital

How Digital Tools are Empowering Dealers to Keep Calm and Carry On

- July 31, 2020
Any time that the automotive industry is faced with turmoil, the pressure is instantly applied for dealers to remain top of mind for consumers. During the 2008 recession, and now...

NADA’s Peter Welch Addresses the Lack of Black Representation in Auto Retail

- July 31, 2020
Since the killing of George Floyd in Minneapolis on May 25th, injustices against the black community have been brought back into the spotlight. The Black Lives Matter movement has spearheaded...
vehicle

Used Vehicle Demand in the US is Shaking Up Inventories

- July 30, 2020
With costs of new vehicles rising and consumers’ pocketbooks still being strained by the coronavirus pandemic, used vehicle demand has significantly spiked since the COVID-19 pandemic began. Inventory of new...
Vehicles

CarGurus Report: 70 Percent of Consumers Are Actively Searching for Vehicles

- July 30, 2020
According to the Wall Street Journal, most automakers reported declines in sales during this year’s second quarter. The numbers may look bleak, and these sales decreases may be the norm...
efficiency

Dealers Focus on Efficiency as COVID-19 Exposes Areas for Improvement

- July 30, 2020
COVID-19 has created a new standard of efficiency required for dealerships. Dealers have had to adjust their staffing strategies, increase their focus on digital sales, and meet a steep rise...


CBT News
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