The rubber is about to meet the road for the U.S. economy. An unlikely candidate, the auto sector, has emerged as the key piece of economic data. That means that...
CBT's Jim Fitzpatrick sat down with Heather MacPherson, President of The Minery, to discuss how her company is transforming the dealership workplace with their 2 new digital tools, HR4 and...
Since 1971 the Jim Ellis Automotive Group has brought its customers and community the best their family has had to offer. Now enlisting help across 3 generations, Jim Ellis has...
Women made up more than 65% of customers coming into our service departments in 2016 and they are more likely to be loyal to the dealership where they purchased their...
At almost 90 years old, Bert Boeckmann still shows up for work at Galpin Motors in Van Nuys, California six days a week. He started with Galpin in 1953 and...
If you need help managing your sales staff better, here are three strategies I've used that never fail to boost results.
Strategy #1: Proper Investment.
In most businesses, the investment in salespeople...
This year could see U.S. auto sales decline for the first time since the industry emerged from the 2009 recession, meaning automotive lenders and dealers no longer can rely solely...
It’s easy to put content on a webpage—about as simple as writing an email. But the question of how to arrange that content, and the site beneath, in order to...
The average driver would be willing to pay nearly $5,000 more for a fully self-driving car, a new report finds.
Researchers from Cornell University found that the average U.S. household is...