TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%
TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%
TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%


Auto News

Hackett replaces Fields as CEO to transform Ford for the future

- May 22, 2017
Mark Fields is ousted as CEO and will be replaced by Jim Hackett (former CEO of Steelcase). Hackett joined Ford’s board in 2013. He stepped down from the board in March of...
electric car

Hint to electric car dealers: Charge up before the test drive if you want the sale

- May 19, 2017
To Oscar Gutierrez, electric cars are a “no-brainer.” “Like, seriously,” he said, his arms outstretched, an incredulous look on his face. “You can drive and not use gas. The state gives...
auto dealers

WardsAuto: Auto Dealers Who Master New Rules Will Win

- May 19, 2017
The auto industry works hard to understand consumers, including why, where, when and how they shop. The problem is consumers keep changing the rules. Today, multi-device, multi-touch shoppers are relying on...
ad campaigns

Differentiating Your Ad Campaigns

- May 19, 2017
Most of you use some sort of Facebook campaign, but Facebook isn’t like Google AdWords. Facebook has a different audience. See what Brian suggests for differentiating your ad campaigns in...
training

Inspect What You Expect

- May 19, 2017
Becky invites Noel Walsh, CEO of NW&A Sales Training, back on the show to go over how you can be sure that your team is implementing what they learned after...
Steve Hall

Why Valuing Every Stakeholder Impacts Your Dealership – Steve Hall, Automotive CX Summit Speaker

- May 19, 2017
Stakeholders in a company aren't just those who invest in the stock of the brand you sell, but it's also those who invest in your dealership in other ways like...
newscast

Why Valuing Every Stakeholder Impacts Your Dealership | Auto Dealers Who Master New Rules Will Win | Electric car dealers: Charge up before the test drive | 5 Easy Ways to Increase Your CSI Score

- May 19, 2017
On today's CBT Newscast for Friday, May 19, 2017: Why Valuing Every Stakeholder Impacts Your Dealership Stakeholders in a company aren't just those who invest in the stock of the brand you...
millennials

5 Ways to Nail Corporate Culture to Attract and Retain Millennials

- May 18, 2017
You're only as strong as the team that supports you. And many of today's corporate teams are made up of Millennials. When it comes to recruiting and retaining Millennials, there are...
customer rapport

Creating Customer Rapport

- May 18, 2017
You don’t have to be BFFs, but They Must Like You All of us who truly want to serve our customers are looking for ways to create rapport with them that...
Jamie Oldershaw

3 Best Practices for Online Reviews – Jamie Oldershaw, GM DealerRater

- May 18, 2017
  How important are online reviews to shoppers? Very important, as it turns out. The fact is, 90% of consumers read online reviews before visiting a business. And 88% of consumers trust...


CBT News
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