TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%
TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%
TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%


Auto News

metrics

When the Going Gets Tough, the Wise Hit the Metrics

- October 6, 2017
This article was originally posted in the September Issue of Car Biz Today Magazine. New-car sales may have been down this year, six percent at the end of July, says Kelley...
auto retail

Ron Frey: Why auto retail can do better

- October 6, 2017
According to GasBuddy.com, the average gas nationally is still around $2.55 a gallon. Consumer spending ended the third quarter strong and U.S. stocks are closing at record highs. Although September...

Manheim Reports Used Vehicle Prices Hit Record High for Fifth Straight Month

- October 6, 2017
ATLANTA -- The third quarter is one for the record books due to an especially active hurricane season, with wholesale used vehicle prices having increased 2.77 percent in September. The Manheim Used...

LotLinx Announces Upcoming Canadian Product Expansion

- October 5, 2017
CHICAGO -- LotLinx, the industry’s #1 Automotive AI, today announced its expansion to Canada, launching December 1.  LotLinx will offer it’s highly awarded TURN™ platform including the VIN-View Optimizer® (VVO)...
service department

The Science & Mathematics of Reducing Service Department Complaints

- October 4, 2017
Many problems that dealerships struggle with have already been solved by other types of businesses. Reducing defective products in manufacturing firms (and in service industries) greatly lowers warranty costs. In...
customer satisfaction

WardsAuto’s Steve Finlay: Customer satisfaction for its own sake misses point

- October 4, 2017
When it comes to customer satisfaction in the service lane, we're starting to see a trend where one automaker tries to top others with certain extras offered to customers. There's...
dealers

William Wallace: Why dealers are an important piece of eVehicle future

- October 3, 2017
When customers have issues with their vehicles, they go to the dealership to fix it. So where is the automaker's responsibility, especially when it comes to the future of autonomous...
customer retention

Two Service Department Metrics You Need – But Probably Don’t Have

- October 3, 2017
Managing a service department by looking only at your monthly financial reports can be like driving a car with your eyes closed. You don’t see the real numbers that determine...
complaints

Top 5 Complaints of Dealership Employees and How to Solve Them

- October 3, 2017
We all know that the dealership world is far from perfect. Like many other industries, dealership employees have many things to complain about. Here is a list of 5 of...

Drive Motors Hires Former Showroom Logic Chief Strategy Officer as SVP of Consumer Experience

- October 3, 2017
SAN FRANCISCO -- Drive Motors, which builds ecommerce solutions for car dealerships, announced today that Matt Weinberg will be joining the team as Senior Vice President of Consumer Experience. Mr. Weinberg...


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