It might not look quite like a Jetson's episode, but we've arrived in the future. And though we don't have flying cars on our lots just yet, there's a lot...
Dealerships pay a lot of attention to sales, service and parts, but where does the detail department fit in? Does it belong to sales? Does it belong to service? This...
Eddie Hall III, GM of Hall Automotive Group and Partner and Chief Financial Officer at Northland ChryslerDodge Jeep Ram, joins Jim Fitzpatrick on CBT Automotive Network. Eddie describes how he has...
Did you ever wish you could clone yourself or someone on your team? It would give you an extra set of hands, as well as another individual that knows exactly...
Having a positive company culture is easy to talk about, but difficult to create and maintain. It’s easy to get caught up in the day-to-day grind and only focus on...
My friend Ed Mugg, one of the founders of the video platform CoVideo along with Jason Price, used to tell me in the early days of their development that “if...
Today on CBT, we're pleased to welcome Wesley Miller, the Director of Major Accounts for LivePerson Automotive and Frank Reynolds, General Manager of Andean Chevrolet, a high-volume Chevrolet dealer located...
How does your dealership layout affect customer experience? Is the customer aware of all of the features your dealership has to offer and can they easily navigate to their desired...
It’s not just Garfield who hates Mondays; most humans aren’t thrilled to be back in the office at the beginning of the week. The reasons behind this deep-seated hatred vary,...
Melanie Cliff, Partner at Law Firm Scali Rasmussen in Los Angeles, CA, and an expert in automotive law, joins CBT News to tell dealerships everything they need to know about...