Tom Stuker
Work Ethic and Manageability
On this week’s episode of the Tom Stuker Show, Tom invites Brandon Brown, a Salesperson at Coastal Chevy, to talk about how he went...
Work Ethic and Manageability
On this week’s episode of the Tom Stuker Show, Tom invites Brandon Brown, a Salesperson at Coastal Chevy, to talk about how he went...
Getting Customers from Keyboard to Showroom (Part 3)
On this week's episode of the Tom Stuker Show, Tom invites Mark Gilbert, CEO of The Automotive Training Network, to discuss digital opportunities and...
Getting Customers from Keyboard to Showroom (Part 2)
In part two of his series on getting customers from the keyboard to the showroom, Tom Stuker talks about internet leads, online traffic management,...
Ditch the reactive culture. Proactive achieves results.
Dealerships nationwide have been considering shifting from a traditional open floor within their dealership to a more proactive, managed culture that is appointment driven....
Your Personal Power Base Should Be Your Mother Lode Of Sales Prospects
For an automotive salesperson, the most lucrative opportunity to ignite your sales is to tap into your personal power base. Your power base is...
Interview Red Flags: What to Look for When Interviewing Potential Employees
According to the job search website Indeed.com, the average annual earning of a car salesperson in the U.S. was around $68,000 including all bonuses. ...
Outsourcing Your Logistics Can Reduce Expense
On today’s show, we’re pleased to welcome Mark Harvey, Vice President of Sales for Acertus, a tech-forward, automotive logistics and services company. VIDEO TRANSCRIPT: Jim Fitzpatrick:...
The New Normal: Turning Good Dealers Into Great Dealers
Going from good to great requires building a customer-centric dealership organization. Customer-centricity is a requirement for the New Normal, which is critical to improving...
Retain Service Customers with Every R.O.
We probably all agree that the goal of the dealership service department should be to: A) generate profit, and B) deliver an experience that...
Customer Relationship Management
On this week's Kain & Company, David talks about customer relationship management and CRM culture.
How to Evaluate The Value of Your Third-Party Classified Partner
Do auto dealers need third-party classified marketplaces? Brian Pasch discusses how you can evaluate the value of your third-party classified partner on today's episode...
The Importance of a Dream Team Concept
On today's episode of F&I Today, Becky Chernek discusses the importance of a Dream Team concept between sales and F&I as well as how you...
The Active Delivery Process
On this week's episode of the Weekly Tune-Up, Jim Fitzpatrick is once again joined by guest host Michael Roppo, President of Automotive Management Resources....
