TSLA376.3202.6%
GM78.040-0.48%
F12.380-0.1%
RIVN16.525-0.425%
CYD41.9300.06%
HMC24.325-0.155%
TM192.310-3.77%
CVNA409.1706.15%
PAG160.6500.65%
LAD274.600-1.79%
AN203.1400.17%
GPI341.1401.36%
ABG203.1851.175%
SAH71.7700.55%
TSLA376.3202.6%
GM78.040-0.48%
F12.380-0.1%
RIVN16.525-0.425%
CYD41.9300.06%
HMC24.325-0.155%
TM192.310-3.77%
CVNA409.1706.15%
PAG160.6500.65%
LAD274.600-1.79%
AN203.1400.17%
GPI341.1401.36%
ABG203.1851.175%
SAH71.7700.55%
TSLA376.3202.6%
GM78.040-0.48%
F12.380-0.1%
RIVN16.525-0.425%
CYD41.9300.06%
HMC24.325-0.155%
TM192.310-3.77%
CVNA409.1706.15%
PAG160.6500.65%
LAD274.600-1.79%
AN203.1400.17%
GPI341.1401.36%
ABG203.1851.175%
SAH71.7700.55%


About: Don Reed

retail automotive service departments performance pro forma compensation

The skills auto technicians need to make them uniquely qualified for future roles

- July 5, 2021
On the latest episode of Service Drive, host Don Reed takes a deep dive into how future automotive industry trends will affect auto technicians in the service drive. Reed has...
retail automotive service departments performance pro forma compensation

Understanding the key differences between service advisors and service writers

- March 4, 2021
What are service advisors worth to dealers and general managers? This is the question Don Reed tackles on the latest episode of Service Drive. Reed has helped thousands of dealers...
retail automotive service departments performance pro forma compensation

4 strategies to get the maximum effort from your entire team

- January 7, 2021
As the new year begins, dealers are looking to get maximum effort from their entire team. Celebrated trainer, speaker, and CEO of DealerPRO Training, Don Reed, dives into ways dealers...
retail automotive service departments performance pro forma compensation

3 strategies dealers can use to improve customer service in the fixed-ops department

- December 17, 2020
On this episode of Service Drive, celebrated trainer, speaker, and CEO of DealerPRO Training, Don Reed dives into three different strategies for dealers to consider developing a higher level of service...
retail automotive service departments performance pro forma compensation

How to become a better fixed-operations manager in your dealership

- October 6, 2020
Welcome to the first episode of Service Drive with Don Reed, a monthly CBT News series focused on automotive fixed-operations. Hosted by the celebrated trainer, speaker, and CEO of DealerPRO...

Do You Have a PIP?

- November 21, 2016
This Profit Plan Gets Results By: Don Reed I’m guessing you may have no idea what a PIP really is so before I get into the details, let’s answer a few questions: ...
fixed-ops roi

Does Your Fixed-Ops Give a ROI?

- June 28, 2016
Comfort Zones versus Accountability BY DON REED As a dealer, did last year bring you the return on investment that you expected? As a general manager did you meet or exceed your...
parts managers

Supporting Your Own Techs

- September 22, 2015
Many parts managers overemphasize wholesale business, at the expense of total dealership profits. BY DON REED What is a dealership parts department’s primary mission? The key word there is “primary.” We all...

Smart Service Advisor Hires Are Absolutely Critical To A Dealership’s Profitability

- August 1, 2015
Follow other dealers’ proven steps to recruiting and interviewing promising advisors, and don’t insist they’ve done this job before. BY DON REED This time of year is perfect to reflect on...
Owner Retention

Owner Retention Versus Owner Replacement

- June 9, 2015
Quick self-exam reveals your inclinations as an ‘empowering leader’. BY DON REED As part of the fixed operations profit potential analysis that we conduct for our dealers, we prepare a trend...


CBT News
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