Home Authors Posts by Chanell Turner

Chanell Turner

166 POSTS 0 COMMENTS
Investigative Journalist for CBT News
trends

Who Came Out on Top? The Three Manufacturers Who Won in July

At the close of July, there were many reports about the sales performance of the auto industry. While there are some bright spots, the...
incentive programs

Weighing the Costs: The Impact of Stair-Step Incentive Programs on America’s Auto Dealer

The Purpose of Stair-Step Programs A lot of controversy surrounds the subject of stair-step incentive programs. There are strong opinions about the practice on the...
customers

Selling the “Extras”: How Auto Dealers Can Guide Consumers to the Features They Need

A Generation of Customizations Since the 1980's, consumers have warmed up to the idea of having products that meet their exact needs and specifications. The...
distracted drivers

The Auto Dealer’s Role in Preventing Distracted Driving

The Problems of Distracted Driving In 2016, nearly 40,000 people died as a result of automobile accidents.  While there have always been dangers associated with...
Evolving Impact of Tesla

Cutting Out the Dealer: The Evolving Impact of Tesla

Tesla, Elon Musk's electric car company, has not only brought innovation to the resource used to power the automobile but also to the industry...
dealership protection law

Three ways the Florida dealership protection law benefits local dealers

On June 26, Florida Governor Rick Scott signed a bill into law that not only has a large impact on protections for dealers against...
CarNowvideo

The Importance of a Dealership’s Unique Digital Retailing Process –  Tim Cox, CarNow &...

 Today on CBT News, we welcome back Tim Cox, co-founder of CarNow, and Drew Tutton, General Manager at Ed Voyles Chrysler, Dodge, and Jeep,...
authentic brand

How to Build an Authentic Brand

What makes companies like Coca-Cola, Harley Davidson, Southwest Airlines and Disney successful? Is it because they sell the best product for the lowest price?...
conflict

6 Strategies to Manage Conflict and Improve Working Relationships

Conflict among people is a tale as old as time. Much like any other business collective, automotive retailers can become gossip factories or feel...
ride-sharevideo

How to Improve Your Customer Experience with Ride-Share Services – Mahesh Shah, CDK Global

 CBT News sits down with Mahesh Shah, EVP, Chief Product and Technology Officer at CDK Global, to discuss their new partnership with Lyft and...
personality

The 5 Personality Traits That Winning Auto Retailers Have

A winning personality. It might sound cliche, but studies have shown that personality is what separates the salespeople at the top from those on...

Creating a Business Development Culture

On this week's episode of Kain & Co., David Kain talks about why you should create a business development culture at all levels throughout...

How to Evaluate The Value of Your Third-Party Classified Partner

Do auto dealers need third-party classified marketplaces? Brian Pasch discusses how you can evaluate the value of your third-party classified partner on today's episode...

What Does Digital Retailing Have To Do With F&I?

On this week's episode of F&I Today Becky Chernek talks about digital retailing and what it has to do with F&I. Why should you...

The Power of Consistency

On this week's episode of the Weekly Tune-Up, Almog Veig of David Lewis & Associates talks about the value and the power of consistency....