TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%
TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%
TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%


About: CBT News

retention

How to Improve Retention and Save Time in the Process

- June 2, 2017
Say your dealership has a salesperson that moves 12-25 vehicles a month. Now let's say that salesperson leaves three months from now. Who is going to follow-up with all of...
newscast

Improve Retention and Save Time in the Process | 5 Ways to Reduce Stress for Your Employees | Nardelli: Electric Vehicles will move slower than expected | Change the Experience, Change the Results

- June 2, 2017
On today's CBT Newscast for Friday, June 2nd, 2017: How to Improve Retention and Save Time in the Process CBT's Jim Fitzpatrick sat down with Karl Schmidt, Founder and President of Retain...
employees

5 Strategies That Will Turn Your Employees Into Leaders

- June 1, 2017
My boss once told me that managers should always have an exit strategy. Because if (fingers crossed) you receive a promotion or new position, you’ll need to have a plan in place...
Mary Barra

Mary Barra: Research helps GM to figure out what consumers want

- June 1, 2017
During a recent Q&A at Stanford's Graduate School of Business, GM Chairman and CEO Mary Barra was asked about the car buying habits of the American consumer and how GM...
dealers

MIT Study: Dealers aren’t keeping up with technological advances

- June 1, 2017
In a study performed earlier this year, M.I.T.'s Age Lab revealed that the dealership employees researchers spoke with "were woefully unprepared to educate prospective buyers about safety technology and automated...
newscast

What Dealers Can Do to Stay Up to Date | Turn Your Employees Into Leaders | How GM to figure out what consumers want | Improve Your Online Used Car Ads

- June 1, 2017
On Today's CBT Newscast for Thursday, June 1st, 2017: MIT Study: Dealers aren’t keeping up with technological advances In a study performed earlier this year, M.I.T.'s Age Lab revealed that the dealership...
sales totals

May 2017 Auto Sales Totals

- June 1, 2017
CBT News Anchor Joe Gumm reports on sales totals for the month of May 2017 at dealerships around the U.S.  The seasonally adjusted, annualized sales rate was 16.8 million. Non-Domestic Luxury...
service drive

Service Drive: Are you Talking in Terms the Customer Understands?

- May 31, 2017
If you have ever been on a computer support call with someone who is totally immersed in the world of technology and is speaking in what seems like a foreign...
prepare

5 Ways Leaders Strengthen And Prepare Their Teams For Change

- May 31, 2017
Was there ever a time that was more uncertain than today? Are leaders prepared to manage change in ways that strengthen the teams around them? Leadership is about taking the initiative...
Elise Kephart

Elise Kephart: Creating the Best Experience for Customers

- May 31, 2017
Joe sits down with leads/follow-up expert Elise Kephart as she offers her expertise on creating a custom, personalized experience for your customers that helps build a healthy relationship between car-buyer...


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