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In this interview, Joe gets one-on-one with Mark Rikess, President and Founder of The Rikess Group to get the details on his recent article published in Ward’s Auto entitled, Why...
Not everyone is born a team player. Some people need convincing, or incentives, to help push them to go that extra mile.
In an environment where majority of the staff are...
In this interview from CNBC's Phil LeBeau, Jeep CEO Mike Manley discusses growth in the U.S., the venture into pick-up trucks and the current state of the auto industry.
Watch the...
In 2012, Suzuki stopped selling cars and trucks in the United States after decades in the American market. Fortunately for Suzuki customers, they could still get those cars serviced by...
On today's CBT Newscast for Wednesday April 19, 2017:
Are consumer’s expectations unrealistic?
Consumers expectations are being set by other retail industries. They want to enjoy a frictionless experience. In this interview, Joe...
Leadership is paramount to a team.
Imagine an orchestra that has all the best musicians in the world except a conductor. Though every member can play perfectly on their own, if...
In this interview from CNBC at the recent New York Auto Show, Ford Motor CEO Mark Fields talks about the automaker's growth strategy, driving investor enthusiasm, a 'plateauing' auto market and the subprime market. Watch...
NADA.org: TYSONS, Va. (April 13, 2017) - Employment, wages and payroll at U.S. new-car dealerships all continued to rise in 2016, according to a new report released by the National Automobile...
CBT's Joe Gumm sat down with Michelle Krebs, Director of Automotive Relations and Senior Analyst at the recent J.D.Power Forum in New York to chat about her perspective of presented...
On today's episode of Weekly Tune-up, Becky talks about effective leadership when it comes to Fixed Ops in your dealership.
There is a great difference between a Leader and a Boss....