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Being replaced by a machine...Something no one likes to see happen, especially if the reason is because robots are performing more efficiently. That’s obviously never a good thing when it...
In today’s retail space, customers are more demanding with their needs and wants. That would include the auto retail space. Daymond John (founder of the clothing brand, FUBU and of Shark...
On today's CBT newscast for Monday June 12, 2017:
How Empathic Should You Be with Your Customers?
Being replaced by a machine...Something no one likes to see happen, especially if the reason...
Raise your hand--who likes to discipline an employee? I hear crickets chirping in the background.
Yet discipline is a cornerstone of highly productive companies. Without it, employee performance is at risk.
But...
About 18 months ago, there was a surge of loans being written with customers with the lowest credit score. According to CNBC, subprime loans have dropped. Experian's Melinda Zabritski says...
It's a competitive market out there... One that we haven't seen in a long time. That means the loyalty aspect of the car buying process is critical, especially when your...
On today's CBT Newscast for Friday, June 9th, 2017:
Are you winning the loyalty battle?
It's a competitive market out there... One that we haven't seen in a long time. That means...
American car consumers are power hungry.
Or at least the word “power” appeals to them when they’re vehicle shopping.
That’s according to a new CDK Global analysis of what terms resonate with...
Guest columnist Ron Volper discusses how a well-thought out compensation plan can help retain your best employees.
Small and mid-sized businesses that lose top performers incur the costs of hiring and...