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Joe Gumm sits down with Sharon Kitzman, GM and Vice President of Dealertrack DMS, to discuss the ongoing digital changes in the auto industry as well as how you can...
On today's CBT Newscast for Wednesday, June 28th, 2017:
Are you ready for digital changes in auto? Consumers Are.
Joe Gumm sits down with Sharon Kitzman, GM and Vice President of Dealertrack...
The car as we have known it appears to be doomed in the U.S.
No, not because we'll all be biking or taking buses or flying with jet packs or riding around...
Initiative and creativity move the world. They foster the realization of innovative ideas in various industries and contribute to constant development.There is a great demand for energetic professionals who are...
To have a true customer buying experience, some dealerships believe if everyone was happy during the process, it was a win-win. Other dealerships think that if they received a positive...
On today's CBT Newscast for Tuesday, June 27th, 2017:
Are customer nights beneficial?
To have a true customer buying experience, some dealerships believe if everyone was happy during the process, it was...
In November 2016, the Federal Trade Commission introduced changes to its Used Car Rule that affect auto dealers selling used vehicles. If your business belongs to this group, it’s important that...
CBT's Jim Fitzpatrick sat down with David Schoonover, Head of Digital at Kia Motors of America, to discuss David's "digital checklist," monitoring your digital spend, and third-party lead providers.
Joe Gumm spoke to Jody Devere, CEO of AskPatty.com, about the customer experience in your service drive as well as what inspired her to write "15 Ways to Communicate Better in the Service Drive" for Car...
On today's CBT Newscast for Monday, June 26th, 2017:
15 Tips to Improve your Fixed Ops
Joe Gumm spoke to Jody Devere, CEO of AskPatty.com, about the customer experience in your service drive as well...