Brian Jones is a contributing writer for CBT News. He has worked in the automotive industry for decades as an ASE Certified Master Tech. He lives outside of Dallas, Texas with his family where he enjoys motorsports, pickup trucks, and traveling.
To become the leader and manager that the dealership requires, it's vital to have the right training. Working as a fixed ops manager can be a stressful endeavor, leaving very...
With less than 29% of consumers washing their vehicles at home, your dealership can gain a lot of profit by focusing on a car wash. In fact, a professional car...
With the average car spending nearly 12 years on the road, your service department could be highly profitable if managed correctly. With service managers constantly being evaluated on performance, it...
When a dealership hires a service advisor, they do well to consider how this person will interact with the customers. However, it’s vital not to overlook what the technicians want from...
Are auto technicians happy with their jobs? Not for the most part. A recent survey shows that automotive service technicians rate their average career happiness at three out of five...
With the service department making up 49% of the dealership’s gross profit, it must continue to grow with the times. If dealerships don’t adopt new technologies before the other dealers...
The U.S. Tire Manufacturers Association set this year’s dates for National Tire Safety Week as June 28 through July 4. If you ever wanted to maximize tire sales at your...
On June 22, 2021, Hyundai Motor Manufacturing Alabama announced the launch of the brand-new 2022 Santa Cruz. It’s being labeled as a Sport Adventure Vehicle, making it completely different from...
With the help of the 2020 Great American Truck Survey, it became clear that truck owners are in love with their pickups. In fact, 25% of the owners have named...
With nearly 50% of the dealership's profits coming from the service and parts department, it is critical that you appeal to new customers on a regular basis. While earning new...