Brian Jones is a contributing writer for CBT News. He has worked in the automotive industry for decades as an ASE Certified Master Tech. He lives outside of Dallas, Texas with his family where he enjoys motorsports, pickup trucks, and traveling.
Recently we discussed the top KPIs you should monitor to ensure maximum profit in the New Year. One of the most important to consider is the Effective Labor Rate. Maybe...
The start of a new year is a great time to take inventory of where the service department has succeeded and determine what could have been done better. With some...
Deloitte recently ran a survey related to consumer thoughts about self-driving vehicles. The results of this study might surprise you, especially with the big push to go electric in the...
Cars.com research suggests that 32% of car shoppers are now looking to get into EVs. For these car shoppers, there will be over 100 new EV models entering the market...
Mechanics make up some of the top 25 most dangerous jobs mainly because of the number of injuries and deaths that occur in the industry. Considering some of the most...
As a service manager, you want to do everything possible to make your technician's job easier. Considering that most auto techs must supply their own gadgets for the job, could...
With the arrival of the technician shortage and the drive to increase profits in the dealership, service departments might find that using camera-based inspection systems could be a valuable tool....
While the technician at a dealership rarely gets to speak to the customers directly, there are still things that can be done to increase service sales. After all, the service...
In 2020, new car dealerships reported $111 billion in revenue through service and parts alone. If you are focused on growing the service side of the dealership, these statistics should...
As of Monday, September 13, 2021, Group 1 Automotive Inc. has committed to purchase Prime Automotive Group. The $880 million deal includes Prime’s 30 stores, nearly all of the assets,...