Servicing Millennials
Now is the time to embrace the way this generation shops not only for cars, but also for service, and adapt to their digital lifestyle. BY RICH HOLLAND
Dealership and fixed...
TSLA432.9506.94%
GM79.6300.84%
F15.3950.465%
RIVN14.5750.355%
CYD58.5001.15%
HMC26.435-0.035%
TM190.3501.27%
CVNA71.2602.98%
PAG165.6850.955%
LAD282.0805.50011%
AN190.5360.5564%
GPI328.8702.69%
ABG189.0801.36%
SAH78.7300.57%
TSLA432.9506.94%
GM79.6300.84%
F15.3950.465%
RIVN14.5750.355%
CYD58.5001.15%
HMC26.435-0.035%
TM190.3501.27%
CVNA71.2602.98%
PAG165.6850.955%
LAD282.0805.50011%
AN190.5360.5564%
GPI328.8702.69%
ABG189.0801.36%
SAH78.7300.57%
TSLA432.9506.94%
GM79.6300.84%
F15.3950.465%
RIVN14.5750.355%
CYD58.5001.15%
HMC26.435-0.035%
TM190.3501.27%
CVNA71.2602.98%
PAG165.6850.955%
LAD282.0805.50011%
AN190.5360.5564%
GPI328.8702.69%
ABG189.0801.36%
SAH78.7300.57%
Articles
Holograms: Coming to a Dealership Near You?
Will holographic technology make the tablet – or even the F&I manager – obsolete? BY GEORGE ANGUS
Americans love technology. That’s a fact. And staying abreast of new technology has become...
It’s Time For a Customer Service Health Checkup
Now is the time to let the past go, focus on what you can control and create an exceptional 2015 for your staff and customers. BY GLENN PASCH
After a month...
Where Politics and Business Intersect
Under the direction of Tim Jackson, the Colorado Automobile Dealers Association has mastered the art of leveraging relationships for the betterment of, not only the state’s franchised new car dealers,...
New Technology Drives F&I Profits
Helping dealers better determine how they continue to grow and strengthen their businesses in the future will be more important than ever as changing demographics drive shifts in the automotive...
Solutions to Progress Barriers With Transparency In F&I
21st Century thinking and embracing a new era of transparency in F&I department will bring about a positive change in the auto industry. BY REBECCA CHERNECK
Pet peeves. We’ve all got ‘em....
Continuing the Legacy
Lessons learned from her late father, Sam Swope, have primed Patti Swope to take the auto group to new heights. BY CAROL WHITE
Sam Swope was known in his community and...
Selling in the zone
BY CHRIS SARANCENO
Recently, I came across some old notes I took at a Half-A-Car training meeting about 12 years ago. The notes were centered on being focused and prepared to...
The Myths of Writing Service, Part 2
Don’t let myths about writing service keep your fixed operations from achieving great success. BY JEFF COWAN
You may remember from my article last month, myths can be very dangerous things....
Easy Ways To Sell More (Even If You’re Too Busy)
The river of gold is still flowing. Don’t wait until it dries up to get serious.
BY JOE VERDE
I talked to a dealer the other day about training and I got...
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