The F&I Online Revolution is Here!
By: Becky Chernek
It’s an established fact that many auto dealers fear change. But taking an “if it ain’t broke, don’t fix it” approach in the...
A Recession is Coming
By: Jeff Cowan
I don’t like talking gloom and doom. However, as a person running a business, I research business indicators to help predict the future economy. Like...
Key measures to ensure Service Department Retail Health
By: John Fairchild
Owners and general managers need to feel the pulse of the Service Department constantly. Service retail metrics can be misleading and...
Driving the connection in your F&I and Service Drive
In recent months, industry chatter about a retail automotive market plateau is on the rise. Lending is starting to tighten, and the...
Change Is Good If You Embrace It
By: Michia Rohssen, Prodigy Cars
Judging by the growing trend towards online car buying, it may appear dealerships face a shrinking role in the...
Seizing More Service Department Business & Opportunity!
By: Michael Roppo
Many Dealers, leaders and managers tend not to discover the opportunities to do more business that sometimes is right in the trenches...