TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%
TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%
TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%


Articles

service

How AI helps to retain more service customers

- December 28, 2021
The current inventory shortage presents a problem for dealership service departments. Fewer new vehicle sales will translate to fewer service customers in the coming years. This means it is more...
used-car

It’s a used-car desert—how to get creative and boost inventory

- December 27, 2021
Used-vehicle inventory levels are at the lowest point in almost nine years. Twenty years from now, economists will not have much difficulty explaining what happened. A confluence of factors, starting with...
soft phone skills

The 4 soft phone skills that will matter in 2022

- December 24, 2021
When going on a first date, you wouldn’t show up looking like you just rolled out of bed, would you? Of course not! You'd go the extra mile to make...
operation warm

New York dealers donate more than 2,000 winter coats in Operation Warm

- December 24, 2021
‘Tis the season for giving. The Greater New York Automobile Dealers Association (GNYADA) has raised over $60,000 that will be used to purchase more than 2,000 warm winter jackets for...
holiday

COVID variant affects holiday plans as travelers opt to drive rather than fly

- December 23, 2021
The new Omicron COVID-19 variant has quickly threatened to become the dominant strain of the pandemic. As tighter restrictions loom due to a variant that appears more contagious than the...
service

KPIs that service departments should track and improve to start the new year

- December 23, 2021
The start of a new year is a great time to take inventory of where the service department has succeeded and determine what could have been done better. With some...
recalls

Rethinking auto recalls: avoiding common obstacles and driving campaign completion

- December 22, 2021
According to Stout’s Automotive Defect & Recall Report, 28 million cars in the U.S. had an open recall in 2020. And Auto Alliance reports that while 83% of new vehicles...
The Environmental Protection Agency is planning to lower strict emission standards proposed last year, effectively slowing the EV transition.

Finalized EPA emissions standards to be the toughest yet

- December 22, 2021
Newly announced Environmental Protection Agency standards that target vehicle emissions for passenger vehicles will come into effect beginning with the 2023 model year. Between 2023 and 2026, the EPA said...
Rivian

As Rivian posts loss, where are they at with deliveries?

- December 21, 2021
All-electric vehicle manufacturer Rivian Automotive Inc. has had its investors quite satisfied thus far - until last week. Recently released quarterly earnings and slow production have caused stock to crash,...
Build Back Better

Build Back Better bill on the rocks, threatening EV tax credit

- December 21, 2021
The future of EV tax credits in the new year is in jeopardy as democratic West Virginia Senator Joe Manchin has said he will not support the Build Back Better...


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