What do customers expect from your car dealership’s live chat solutions?
Did you know that most customers prefer live chat to phone or email? Through a survey of 1,000 US consumers, the live chat platform Kayako found that 41% of customers would...
TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%
TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%
TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%
Articles
Auto leaders have lowered their EV sales outlook after slow growth
In a new report, KPMG unveiled data showing how the auto-industry's EV sales outlook has soured over the course of 2022.
Using survey responses from 900 auto executives, the accounting firm...
EV tax incentive delays could work in auto industry’s favor
The U.S. Treasury Department announced it would delay key pieces of its 2023 electric vehicle tax incentive guidelines until March.
Originally, the agency aimed to have all relevant regulations published in...
Microchip shortage now expected to last until next Christmas
While hopes of a supply chain recovery persisted throughout the year, industry insiders now expect microchip shortages to last throughout 2023.
Semiconductor and chip manufacturers were hit especially hard by the...
Kia dealership to pay $1.25 million in fraud allegations settlement
A New Hampshire Kia dealership has agreed to a payout of $1.25 million over allegations of deceptive sales practices.
The New Hampshire state Consumer Protection and Antitrust Bureau investigated the business...
Buick to require $300,000 minimum from dealerships hoping to sell EVs
Buick dealerships hoping to sell EVs will be required to make a $300,000 minimum investment.
The money will fund upgrades to the investing dealer's training, maintenance operations and building, which will...
EVs are all the rage; but ICEs are all the profit!
It seems that Electric Vehicles (EVs) are everywhere. Every football and basketball game has several EV commercials featuring happy families living the abundant life in their plug-in, environmentally friendly EV....
Tesla stock downgraded after Elon Musk announces tentative Twitter departure
Elon Musk is no stranger to controversy, but the scrutiny around the billionaire entrepreneur hit an all time high in the wake of an eventful Monday which saw a Tesla...
New Kia EV6 GT not revolutionary, but a step in the right direction
The new Kia EV6 GT should be hitting dealership lots in the coming weeks. While the automaker has built up excitement for the vehicle over the course of 2022, its...
New Takata airbag death, NHTSA reminds drivers to check for recalls
In spite of a recall effort spanning nearly 13 years, Takata airbags have claimed another life.
By 2009, nearly 67 million vehicles had been sold with Takata airbags, in models from...
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