Today on CBTNews.com – Tuesday, June 11th, 2019:
How this Unlikely Duo Created a Positive Environment at Bozard Ford-Lincoln and Reduced Staff Turnover by 40% – Jeff King and Dr. Harry Cohen
Having a positive environment is one of the most important aspects of being a successful and productive employee. But when it comes to training and coaching staff, emotional engagement is often overlooked. Here to discuss how leadership and relationship training have increased dealership sales and reduced staff turnover are Jeff King and Dr. Harry Cohen. Jeff is the general manager and VP of Bozard Ford-Lincoln and Dr. Harry Cohen is a leadership coach and the best-selling author of Be the Sun, Not the Salt. Watch Now
Employee Feedback: Four Metrics You Should Keep Track of to Promote Engagement and Profitability
Many times, when we discuss the importance of feedback, it is only connected to customers. While this is crucial, your employees also need to be included. They are the ambassadors of your dealership and are more likely to interact with customers than senior leadership. Therefore, you want to consistently pay attention to their relationship with your company as well as their feedback. You will ensure that your workers are happier, while also helping your bottom line. Read More
Trump Administration Suspends Mexico Tariffs Indefinitely
Last week, experts in many industries were quite stressed out over President Donald Trump’s plan to implement tariffs on Mexico if the country did not start doing more to curb illegal immigration into the United States. Friday night, some tension was lifted when he announced on Twitter that Mexico “has agreed to take strong measures” to fix the so-called border crisis and he would therefore be indefinitely suspending the implementation of tariffs on imported goods from the country. Read More
