TSLA348.9503.33%
GM76.420-0.31%
F12.123-0.1175%
RIVN15.4300.19%
CYD42.780-0.06%
HMC24.040-0.33%
TM210.640-0.5%
CVNA336.2439.313%
PAG156.1200.97%
LAD273.1006.56%
AN200.5200.1%
GPI338.1400.03%
ABG204.0001.95%
SAH68.0600.235%
TSLA348.9503.33%
GM76.420-0.31%
F12.123-0.1175%
RIVN15.4300.19%
CYD42.780-0.06%
HMC24.040-0.33%
TM210.640-0.5%
CVNA336.2439.313%
PAG156.1200.97%
LAD273.1006.56%
AN200.5200.1%
GPI338.1400.03%
ABG204.0001.95%
SAH68.0600.235%
TSLA348.9503.33%
GM76.420-0.31%
F12.123-0.1175%
RIVN15.4300.19%
CYD42.780-0.06%
HMC24.040-0.33%
TM210.640-0.5%
CVNA336.2439.313%
PAG156.1200.97%
LAD273.1006.56%
AN200.5200.1%
GPI338.1400.03%
ABG204.0001.95%
SAH68.0600.235%


Video

A business development center (BDC) is a separate dealership department that brings in sales and service clientele.

Why should dealers customize their BDC? – Matt Raymond | Bowtie Solutions

- November 1, 2023
A business development center (BDC) is a separate dealership department that brings in sales and service clientele. Matt Raymond, Chief Operating Officer at Bowtie Solutions, recently joined Jim Fitzpatrick on...
Paul Appelbaum joins CBT News at the 2023 Digital Dealer conference to discuss the importance of accurate payment estimates.

How payment estimates impact the customer experience — Paul Appelbaum | OfferLogix

- November 1, 2023
Inaccurate payment estimates are one of the biggest pain points for car buyers, sometimes ruining the dealership experience for consumers. Unfortunately, many dealers rely on outdated systems that prevent them...
Brian MacDonald joins Inside Automotive to discuss the latest challenges facing the automotive industry and the need for simplified toolkits.

Simplifying the automotive industry toolkit — Brian MacDonald | CDK Global

- November 1, 2023
The automotive industry has spent the last few years navigating a tumultuous economy and volatile car market. With the post-pandemic era introducing even more challenges and difficulties, the need for...

Stellantis posts Q3 gains, EV battery production cuts, Time Dealer of the Year

- November 1, 2023
Inside Automotive Simplifying the automotive industry toolkit — Brian MacDonald | CDK Global The automotive industry has spent the last few years navigating a tumultuous economy and volatile car market. With the...
Nathan Fox joins CBT News at the 2023 Digital Dealer conference to discuss the power of merchandising and product storytelling.

Merchandising vehicles through story — Nathan Fox | Cox Automotive

- October 31, 2023
Merchandising is a crucial component of any retail operation, especially in the age of digital commerce, where customers often have little to no access to a product before purchasing. However,...
CDK Global's Jessie Hammonds, recently joined Jim Fitzpatrick at the 2023 Digital Dealer conference to discuss customer experience.

Why tailoring the customer experience is key to dealership success — Jessie Hammonds | CDK Global

- October 31, 2023
One of the biggest trends taking root throughout the retail automotive industry is prioritizing and enhancing the customer experience. For so long, price was the driving factor in consumer decision-making,...
For dealers, technology remains the one aspect that has managed to bridge the "perfect storm," AI, customer data platform, and GA4, together.

How dealers can better utilize the technology in their stores – Kevin Frye | Jeff Wyler

- October 31, 2023
Today's dealers are faced with perplexing operational challenges, yet technology remains the one factor that has managed to bridge the "perfect storm" of artificial intelligence (AI), customer data platforms (CDPs),...

UAW strikes GM deal, Hyundai cuts IONIQ prices, Toyota sales rise

- October 31, 2023
Auto Marketing Now The importance of proper "hygiene" when using customer data platforms — Brian Pasch Customer data platforms (CDP) have quickly become an important part of automotive retailing, with the number...
Jessica Stafford joins CBT News at the 2023 Digital Dealer conference to discuss emerging consumer preferences affecting how cars are bought.

How are consumer preferences changing in response to digital retailing? — Jessica Stafford | Cox Automotive

- October 30, 2023
Consumer preferences have evolved rapidly in the retail automotive sector, completely changing how cars are shopped and sold in the last three years alone. With dealers juggling new technologies, a...
How to recruit and retain new and capable workers has become a trending challenge for dealers due to rising customer demands.

How dealers can attract and retain employees post-COVID – David Meraz & John Luciano

- October 30, 2023
Recruiting and retaining new and capable workers has been an ongoing challenge for dealers due to the low unemployment rates and rising customer demands. A component of Street Volkswagen's operations...


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