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Why selling extended warranties is good for customer relations

The average bumper to bumper car warranty lasts three years. After this time, customers can choose to extend the car warranty or can go...

Tips to leverage the data you already have to close after-sale...

We live in a world that is being consumed by the long reach of so-called ‘big data’. It influences nearly every facet of our economy, our consumer choice, and how we interact with the world around us. The more clever among us have even said that ‘data is the new oil’. A commodity of immense […]
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CBT News – July 22, 2015

On today's show: - Tony Dupaquier, Director of the Academy at Service Group, discusses the latest trends in F&I warranties - Sales Tip of the Day...