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customers call

When Customers Call

David Lewis gives his advice on how to get a calling customer (and their vehicle) off of the phone and into your dealership.
air filter

Why You Should Keep a Cabin Air Filter at Your Desk

On this week's Service Tip of the Week, David Lewis explains how keeping two cabin air filters (one clean, one dirty) at your desk...

Getting Customers Into the Dealership

When you sell a customer some sort of package or maintenance, David says to make sure you do this one order to keep...