TSLA346.650-6.17%
GM72.760-0.67%
F11.530-0.08%
RIVN14.690-0.6%
CYD39.600-0.18%
HMC23.490-0.35%
TM203.660-0.76%
CVNA320.2503.4%
PAG148.170-0.54%
LAD261.5403.97%
AN193.510-3.31%
GPI323.960-3.04%
ABG195.140-0.26%
SAH63.5000.19%
TSLA346.650-6.17%
GM72.760-0.67%
F11.530-0.08%
RIVN14.690-0.6%
CYD39.600-0.18%
HMC23.490-0.35%
TM203.660-0.76%
CVNA320.2503.4%
PAG148.170-0.54%
LAD261.5403.97%
AN193.510-3.31%
GPI323.960-3.04%
ABG195.140-0.26%
SAH63.5000.19%
TSLA346.650-6.17%
GM72.760-0.67%
F11.530-0.08%
RIVN14.690-0.6%
CYD39.600-0.18%
HMC23.490-0.35%
TM203.660-0.76%
CVNA320.2503.4%
PAG148.170-0.54%
LAD261.5403.97%
AN193.510-3.31%
GPI323.960-3.04%
ABG195.140-0.26%
SAH63.5000.19%


Retail Automotive

As the automotive industry grapples with shifting customer expectations, Hyken delves into the nuances of customer satisfaction.

Shep Hyken reveals how ‘dangerous customers’ and employee experience impact customer retention

- August 14, 2024
In a captivating discussion on customer service, Shep Hyken, renowned customer experience expert and bestselling author, joins us on the latest episode of CBT Now. As the automotive industry grapples...
But what does this mean for dealerships? Let’s dive into the nitty-gritty of these regulations and how they impact your bottom line.

The impact of climate change policies on automotive dealerships: What’s on the horizon?

- August 14, 2024
Let’s be honest—climate change policies are becoming a harsh new reality for automotive dealerships. Just look at Moody Motor Co., which was fined $40,000 for sidestepping Clean Air Act regulations. It’s a vivid reminder that...
BMW has introduced a new feature to its app, Electric Vehicle Analysis, designed to help drivers of gas BMWs evaluate switching to an EV.

BMW introduces app feature to ease range anxiety and boost EV adoption

- August 13, 2024
BMW reported near-record electric vehicle (EV) sales in the United States for the second quarter of 2024, and the company is now leveraging technology to encourage more gas-powered car owners...

GM reveals redesigned GMC Terrain, Trump rallies support from Musk’s supporters, Nissan dealers face profit crisis

- August 13, 2024
Top stories GM unveils redesigned GMC Terrain with enhanced features and new 'Elevation' trim. Read More Trump rallies supporters from Musk's followers as Tesla CEO defends EVs. Read More Nissan dealers face profit...
GM has unveiled a redesigned version of its popular GMC Terrain compact crossover, introducing a more rugged exterior.

GM unveils redesigned GMC Terrain with enhanced features and new ‘Elevation’ trim

- August 13, 2024
General Motors has unveiled a redesigned version of its popular GMC Terrain compact crossover, introducing a more rugged exterior and a host of new standard features, including the debut of...
Donald Trump used a conversation with Elon Musk on Monday night to rally the Tesla CEO's followers to support his presidential campaign.

Trump rallies supporters from Musk’s followers as Tesla CEO defends EVs

- August 13, 2024
Donald Trump used a conversation with Elon Musk on Monday night via the social media platform X (formerly Twitter) to rally the Tesla CEO's followers to support his presidential campaign. However,...
Nissan dealerships across the U.S. are grappling with a steep decline in profitability, marking the lowest levels seen in nearly 15 years.

Nissan dealers face profit crisis as U.S. market share plummets, threatening network stability

- August 13, 2024
Nissan dealerships across the U.S. are grappling with a steep decline in profitability, marking the lowest levels seen in nearly 15 years. In the first half of 2024, about 38%...
According to the Dealertrack Credit Availability Index, auto credit availability in the U.S. fell for the fourth consecutive month in July.

Auto credit availability declines for fourth straight month as lenders tighten conditions

- August 13, 2024
According to the Dealertrack Credit Availability Index, auto credit availability in the U.S. fell for the fourth consecutive month in July 2024, with all types of lenders tightening credit access....
On today's episode of Inside Automotive, we'll explore the influence of rural locality on customer purchasing patterns with Ginny Bowden.

Rural auto dealer faces talent retention challenges and evolving customer habits – Ginny Bowden

- August 13, 2024
On today's episode of Inside Automotive, we'll explore the influence of rural locality on customer purchasing patterns and the persistent hurdles in recruiting and keeping top-tier personnel. Once again, we're...
Join Adam Marburger as he shares strategies and insights to transform your F&I operations with the four pillars of F&I success.

Maximizing F&I success: The key role of early involvement in retail transactions

- August 13, 2024
Welcome to another insightful session of Training Camp with Adam Marburger, exclusively on CBT News. In this episode, Marburger dives deep into a critical aspect of dealership operations—the pivotal role...


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