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service appointments

6 strategies to help your fixed-ops dept. sell more service appointments...

In today’s digital landscape, building trust with customers virtually is a necessary skill to have in your service department. On today’s show, we are...
phone etiquette

Phone Etiquette and Email Marketing

On this week's edition of Progressive Retail, Cory Mosley talks about how to increase your email marketing and phone etiquette skills and how to develop...

CBT News – October 15, 2015

On today's show: Tom Stuker, President and CEO of Stuker Training, discusses handling incoming calls properly Sales Tip of the Day with Waldo Waldman...