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service appointments

6 strategies to help your fixed-ops dept. sell more service appointments...

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In today’s digital landscape, building trust with customers virtually is a necessary skill to have in your service department. On today’s show, we are...
phone etiquette

Phone Etiquette and Email Marketing

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On this week's edition of Progressive Retail, Cory Mosley talks about how to increase your email marketing and phone etiquette skills and how to develop...

CBT News – October 15, 2015

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On today's show: Tom Stuker, President and CEO of Stuker Training, discusses handling incoming calls properly Sales Tip of the Day with Waldo Waldman...