TSLA400.62011.72%
GM81.3203.27%
F12.8700.43%
RIVN17.2300.34%
CYD43.2600.9381%
HMC25.0000.64%
TM217.2004.34%
CVNA387.50025.26%
PAG161.3205.3%
LAD283.0408.17%
AN207.9909.7%
GPI349.94014.46%
ABG211.4407.35%
SAH70.7003.33%
TSLA400.62011.72%
GM81.3203.27%
F12.8700.43%
RIVN17.2300.34%
CYD43.2600.9381%
HMC25.0000.64%
TM217.2004.34%
CVNA387.50025.26%
PAG161.3205.3%
LAD283.0408.17%
AN207.9909.7%
GPI349.94014.46%
ABG211.4407.35%
SAH70.7003.33%
TSLA400.62011.72%
GM81.3203.27%
F12.8700.43%
RIVN17.2300.34%
CYD43.2600.9381%
HMC25.0000.64%
TM217.2004.34%
CVNA387.50025.26%
PAG161.3205.3%
LAD283.0408.17%
AN207.9909.7%
GPI349.94014.46%
ABG211.4407.35%
SAH70.7003.33%


management

mentorship

Making Mentorship Programs that Pay Off

- February 21, 2020
A mentorship program is a valuable tool for dealerships. While training gives a new hire your standards and practices, mentoring imparts nuance. Mentors deliver the more subtle aspects of your...
online

5 Ideas to Help Increase Profits Across All Departments

- February 21, 2020
In the information age, there has been an increased focus on the customer journey as a whole, instead of its individual moving parts. No longer is it about selling cars,...
Byrider

How Byrider is Bringing a Customer-Centric Experience to the Subprime Space – Chris Hadley

- February 21, 2020
Byrider's Vice president of Franchising, Chris Hadley, joined Jim Fitzpatrick on the CBT Stage at NADA 2020 in Las Vegas to discuss changes in the buy here, pay here market...
charity

How to Incorporate Charity and Community Give-Back into Your Dealership Branding

- February 20, 2020
In addition to being inextricably connected to their phones, Millennials are known for their passionate support of causes. As consumers, they prefer products and companies tied to global and communal...
Hansel Auto Group

How Dealers Can Increase Efficiency and Reduce Turnover in Variable Ops – David Long, Hansel Auto Group

- February 20, 2020
Here to discuss your return on time, and how dealers can increase efficiency as well as reduce turnover, is David Long, a veteran of the auto retail industry who has...
dual agency

Surprising Benefits of a Dual Agency Sale

Dual agency sales often get a bad rap. Business owners enter into a dual agency transaction, only to find out the agent is fighting for the other party’s interests. Or...
employee dress

Dress to Impress: What Message is Your Dealership Staff Sending?

- February 18, 2020
30 years ago, it seemed that everybody wore a suit and tie to work. While suit and tie may be overkill for most industries by today’s standard, there should still...
Joseph Michelli

New York Times Best-Selling Author Joseph Michelli On Airbnb’s 5 Leadership Lessons

- February 17, 2020
On today's show, we’re pleased to welcome back Joseph Michelli, New York Times best-selling author and customer experience expert. Joseph also has a new book out titled “The Airbnb Way:...
employees

7 Mistakes Managers Make That Demotivate Their Employees

- February 14, 2020
According to research done at the University of California, motivated employees are about 30% more productive than other employees. They are also about 90% less likely to leave for another...

4 Qualities Every Great Leader Needs in the Dealership

- February 13, 2020
Finding a list of top leadership qualities is rather simple - a good listener, a team player, inspire others, and so on. But what makes a great leader in the...


CBT News
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